G
Guest
Hi,
I'm an earthlink member and I installed their "Earthlink Protection Control
Center" (made by Authentium), it's an antivirus/spyware/firewall suite.
Anyway I ran leaktest and the firewall was penetrated, so I uninstalled from
add/remove programs. I assumed everything went as planned because it even
asked to reboot. Anyway I installed avast as my virus scanner and zone alarm
as my firewall, they work fine, but in the Windows Security Center under
firewall it doesn't say ZoneAlarm like it should instead it says:
At least one of the firewalls installed on this computer is currently ON. A
firewall helps protect ...
Note: Two ore more firewalls running at the same time can conflict with each
other.
Under virus protection it says: Windows found more than one antivirus
program on this computer and at least one reports that it is currently up to
date and virus scanning is on.
As a test I uninstalled avast and zone alarm and went back to the security
center and it listed Authentium under firewall and virus protection even
though it's uninstalled. So that means the uninstall didn't do what it was
supposed to do. I contacted Earthlink but they weren't any help, they told me
to download windows clean up, but that won't get it done for me because
Authentium isn't on the list of things that it can remove.
Automatic updates is set to on, but it hasn't been downloading anything.
I suspect all this is connected. So what can I do to make this record of
Authentium go away and it just list the software that I have installed. And
get automatic updates going again.
Thanks for taking the time to read this.
P.S. I've also noticed in ZoneAlarm that it says 0 blocked intrusions since
I've reinstalled it. I use to have quite a few of those.
I'm an earthlink member and I installed their "Earthlink Protection Control
Center" (made by Authentium), it's an antivirus/spyware/firewall suite.
Anyway I ran leaktest and the firewall was penetrated, so I uninstalled from
add/remove programs. I assumed everything went as planned because it even
asked to reboot. Anyway I installed avast as my virus scanner and zone alarm
as my firewall, they work fine, but in the Windows Security Center under
firewall it doesn't say ZoneAlarm like it should instead it says:
At least one of the firewalls installed on this computer is currently ON. A
firewall helps protect ...
Note: Two ore more firewalls running at the same time can conflict with each
other.
Under virus protection it says: Windows found more than one antivirus
program on this computer and at least one reports that it is currently up to
date and virus scanning is on.
As a test I uninstalled avast and zone alarm and went back to the security
center and it listed Authentium under firewall and virus protection even
though it's uninstalled. So that means the uninstall didn't do what it was
supposed to do. I contacted Earthlink but they weren't any help, they told me
to download windows clean up, but that won't get it done for me because
Authentium isn't on the list of things that it can remove.
Automatic updates is set to on, but it hasn't been downloading anything.
I suspect all this is connected. So what can I do to make this record of
Authentium go away and it just list the software that I have installed. And
get automatic updates going again.
Thanks for taking the time to read this.
P.S. I've also noticed in ZoneAlarm that it says 0 blocked intrusions since
I've reinstalled it. I use to have quite a few of those.