E-mail stuck in Outbox

[Ray K.]

This is for Outlook 2000.
I have a user who tried to send an e-mail and for unknown reasons it is now
permenantly stuck in his Outbox. I've tried deleting it, moving it and
nothing works. The error message is:
"The MAPI spooler has already begun transmitting this message."
This has been stuck for a week now. My only idea was to move his
Outlook.pst file somewhere else and when I open Outlook again it will ask
where the file is and let it create a new empty one. Then import everything
from the old one except the Outbox. What do you think?

Ray K

 

[Milly Staples [MVP - Outlook]]

Create a new .pst file - make it the default. Close and reopen Outlook and
delete the bad message from the old Outbox.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Ray K. asked:

| This is for Outlook 2000.
| I have a user who tried to send an e-mail and for unknown reasons it
| is now permenantly stuck in his Outbox. I've tried deleting it,
| moving it and nothing works. The error message is:
| "The MAPI spooler has already begun transmitting this message."
| This has been stuck for a week now. My only idea was to move his
| Outlook.pst file somewhere else and when I open Outlook again it will
| ask where the file is and let it create a new empty one. Then import
| everything from the old one except the Outbox. What do you think?
|
| Ray K