e-mail attachments

  • Thread starter Thread starter Paul Derham
  • Start date Start date
P

Paul Derham

OE won't let me open any current e-mail attachments
present in my messages due to "unsafe attachment".
This is on my recently configured laptop running XP on a
home network.
I can open attachments on my desktop of these same
messages.
Help would be appreciated...thanks, Paul
 
Paul said:
OE won't let me open any current e-mail attachments
present in my messages due to "unsafe attachment".
This is on my recently configured laptop running XP on a
home network.
I can open attachments on my desktop of these same
messages.
Help would be appreciated...thanks, Paul
Click to expand...

Hi

Take a look at the following MS knowledge base articles (Copy and paste the
URL address lines into your IE address bar if they are not clickable):

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387
 
Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
Back
Top