J
Joe
I have a HP Media Center 884. It has a HP DVD Writer
200j and a Samsung CD-Rom SC-148C. I have had the
computer for seven months and they have worked fine.
Two days ago I noticed things were starting to go wrong.
When I put a CD in either of the drives, nothing
happened. Windows no longer asked me what action did I
want to take with the CD. When I double click on either
of the CD drives, I get a message that says: E (or F):\
is not accessible. Incorrect function.
If I open up the control panel, administrative tasks,
both drives show as healthy and then they will work
manually (no autoplay). Also, if I use software to play
a CD (e.g. Windows Media Player), they will work.
I tried uninstalling both drives and letting Windows re-
dectect them. Now both CD drives show up as Unknown in
device manager. It's like Windows does not recognize
them as DVD/CD drives. I have tried this several times,
both in the normal and in the safe mode.
I have recently used Windows Update and recently upgraded
from Norton Systemworks 2003 to 2004. Other than that, I
have not done anything unusual with the machine.
Does anyone have any idea how to get my CD drives working
properly again?
Thanks.
Joe
200j and a Samsung CD-Rom SC-148C. I have had the
computer for seven months and they have worked fine.
Two days ago I noticed things were starting to go wrong.
When I put a CD in either of the drives, nothing
happened. Windows no longer asked me what action did I
want to take with the CD. When I double click on either
of the CD drives, I get a message that says: E (or F):\
is not accessible. Incorrect function.
If I open up the control panel, administrative tasks,
both drives show as healthy and then they will work
manually (no autoplay). Also, if I use software to play
a CD (e.g. Windows Media Player), they will work.
I tried uninstalling both drives and letting Windows re-
dectect them. Now both CD drives show up as Unknown in
device manager. It's like Windows does not recognize
them as DVD/CD drives. I have tried this several times,
both in the normal and in the safe mode.
I have recently used Windows Update and recently upgraded
from Norton Systemworks 2003 to 2004. Other than that, I
have not done anything unusual with the machine.
Does anyone have any idea how to get my CD drives working
properly again?
Thanks.
Joe