dvd rom missing code 19

[Guest]

help ... i have found out that my dvd is not working and when i looked in the
device manager, it has an exclamation point in it, meaning something wrong.
it says windows cannot start this hardware because its configuration
information ( in the registry ) is incomple or damaged (Code 19) ... what to
do? i tried going to link
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060 but i don't
even know to start registry editor ... pls help what to do. thanks

 

[Jason Tsang]

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)


--
Jason Tsang - Microsoft MVP

More information by me
http://jtsang.mvps.org
http://www.classicsunveiled.com

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

 

[Sharon F]

help ... i have found out that my dvd is not working and when i looked in the
device manager, it has an exclamation point in it, meaning something wrong.
it says windows cannot start this hardware because its configuration
information ( in the registry ) is incomple or damaged (Code 19) ... what to
do? i tried going to link
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060 but i don't
even know to start registry editor ... pls help what to do. thanks

Start> Run> regedit will open the Registry Editor.

Or use the contents of CDgone.zip to do the same steps automagically. A
link for CDgone.zip can be found in section 8 of this page:
http://www.aumha.org/win5/a/xpcd.htm
Direct download link: http://www.aumha.org/downloads/cdgone.zip