drives suddenly not seen by O/S

[Opsimath]

I just installed Corel Paint Shop Pro 10. During one install session,
a reboot was required in order to complete the process. The program cd
remained in the cd drive during the reboot and I was distracted by
some other minutia. When I glanced up at the screen I caught a glimpse
of some sort of message from, I presume, Windows XP.

The system finished booting and I found that neither the cd/dvd drive
nor the cd-writer drive are seen by the O/S. This is almost funny
because until now I had to manually reboot or shutdown - now the
computer does these processes without complaint - but I don't have a
clue about what happened to the drive.

Anyone? Please, help.

 

[Dave Patrick]

Device Manager and or Event Viewer may shed some light.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I just installed Corel Paint Shop Pro 10. During one install session,
| a reboot was required in order to complete the process. The program cd
| remained in the cd drive during the reboot and I was distracted by
| some other minutia. When I glanced up at the screen I caught a glimpse
| of some sort of message from, I presume, Windows XP.
|
| The system finished booting and I found that neither the cd/dvd drive
| nor the cd-writer drive are seen by the O/S. This is almost funny
| because until now I had to manually reboot or shutdown - now the
| computer does these processes without complaint - but I don't have a
| clue about what happened to the drive.
|
| Anyone? Please, help.

 

[Peter Foldes]

Check the Upper and Lower filters in the Registry and if there remove them.


Also see this below for instructions for the above
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060