driver verifier

[rd_root]

How do I read a prefetch file? I know one of three drivers in the Kaspersky
software program is bad. I started the driver verifier and it caught the
culprit. I have been going back and forth with them doing the same thing
over and over, with the same result...and we know that that is.

I think it is now finally going to be escalated to 3rd level support..... so
how do I figure out how to read the prefetch file to figure out which of the
three it is...

without the software I have no BSODs at all... with the software when it's
running.... BSODs galore...



Thanks!

 

[Kelly]

Remove them all: X: Windows/Prefetch

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm

 

[rd_root]

Kelly,

I'm sorry, but that wasn't the question that I was asking. Duh...that would
be the obvious answer...Let's just toss the software. For the moment it is
removed.

Getting rid of the software is not an option. I prefer the Kaspersky over
Norton. I hadn't had any problems with them until the most recent upgrade to
7.0.1.325.

From what I understand the prefetch file is in binary. How do I read it to
find the culprit driver? Is there an MS interface to download to read these
files.


Can someone please help?


Best regards and thanks!

 

[Bob I]

NO, delete the PREFETCH file, it will be recreated.

 

[rd_root]

No to what?

I want to find from the driver files I selected which one is the
culprit..... so how do I do that with the prefetch files?

no prefetch files have been deleted and with the exception of a couple..I
didn't have any until I started the verifier dot exe... as I was trying to
ferret out this problem.



Thanks!