Download problem: second download always results in IE error close

[Oosterplein]

Somebody help me.
When I download another file after downloading one, the application suddenly
closes and prompts for error report. This problem started recently and no
problem before.
The application includes Internet Explorer 7.0, Firefox 3.03 and Outlook
Express 6. Files can be any type and any size: PDF, Money data file or
whatever. The application is not limited to IE, and I suspect Window XP Home
edition's problem. SP3 is already applied.

 

[Mark L. Ferguson]

Try running Disk Cleanup (cleanmgr.exe) to clear out your %TEMP% folder.

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[Oosterplein]

Thanks for suggestion.
I have tried disk cleanup. Furthermore, I deleted all the temporary internet
files, cookeys and history. Nothing helped.
This issue happens not only with IE7 but with FireFox. Therefore I suspect
the issue is related to WindowsXP, corrupted system files or registry
problem. Where shall I look into, then?

 

[Mark L. Ferguson]

If it were a corrupt system file, opening a command prompt for 'sfc
/scannow' will repair those. A registry problem might be fixed by using an
older restore point in System restore.

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Use the "Ratings" feature. It helps the new users.
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Mark L. Ferguson MS-MVP
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[Oosterplein]

Thank you,
I tried system restore several time to solve this problem, it may not be a
registry problem. Then, I ran "/scannow" in command prompt, but it did not
detect anything.
To be sure, I did a system restore far back to the several month ago, but
the problem persists.

Regards,

 

[Mark L. Ferguson]

I would remove any new Service Pack, down to the level of your XP setup CD,
and run a Repair setup.

315341 - How to Perform an In-Place Upgrade (Reinstallation or Repair) of
Windows XP: http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

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Use the "Ratings" feature. It helps the new users.
Please use the Communities guidelines when posting.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm
Mark L. Ferguson MS-MVP
https://mvp.support.microsoft.com/profile/Mark.Ferguson