Double Vision, Outlook Opens Twice

[Dooza]

Hi there,
I have a user with Outlook 2003 on XP home, and when she clicks on the Email
link on the start menu Outlook opens twice. Does anyone know about this and
how to solve it?

Cheers,

Steve

 

[Diane Poremsky [MVP]]

does she have windows set to use single clicks?

Outlook remembers how many windows and their positions you have open when
you close it and opens it back to the same set up each time until you change
it. If she closes one outlook window, works in it for awhile then closes the
other - checking to verify it closed intask manager - will it still open
with two windows?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Dooza]

Hi Diane,
I have checked and she has the usual double click. I have allowed both to
open then closed one, checked the other was working and then closed it
again, upon re-opening both windows opened again.

Thanks for trying, I am sure this must be simple.

Steve

does she have windows set to use single clicks?

Outlook remembers how many windows and their positions you have open when
you close it and opens it back to the same set up each time until you change
it. If she closes one outlook window, works in it for awhile then closes the
other - checking to verify it closed intask manager - will it still open
with two windows?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Hi there,
I have a user with Outlook 2003 on XP home, and when she clicks on the
Email
link on the start menu Outlook opens twice. Does anyone know about this
and
how to solve it?

Cheers,

Steve

 

[Diane Poremsky [MVP]]

Did you verify that outlook was closed in Task manger? if outlook is running
hidden, it may not update the window settings.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Hi Diane,
I have checked and she has the usual double click. I have allowed both to
open then closed one, checked the other was working and then closed it
again, upon re-opening both windows opened again.

Thanks for trying, I am sure this must be simple.

Steve

does she have windows set to use single clicks?

Outlook remembers how many windows and their positions you have open when
you close it and opens it back to the same set up each time until you change
it. If she closes one outlook window, works in it for awhile then closes the
other - checking to verify it closed intask manager - will it still open
with two windows?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Hi there,
I have a user with Outlook 2003 on XP home, and when she clicks on the
Email
link on the start menu Outlook opens twice. Does anyone know about this
and
how to solve it?

Cheers,

Steve

 

[Wen007]

Outlook opens twice from Quick Launch, or Start Menu, or Newly created Shortcut

I just figured out a solution to this.

I had the problem where Outlook would open two windows when launched irrespective of the method used to Lauch the application. i.e. QuickLaunch, from Start Menu, or a newly created shortcut (attempted fix that didn't work).

I read several posts that suggested editing the registry (very dangerous), simply Launching Outlook, working in one window for a "while" then closing the window (red X in upper RH Corner) and doing a in the remaining window. Didn't work, I didn't want to try registry approach, and found some posts indicating initially positive, and subsequent negative consequences of this fix.

ANSWER: Deceptively simple. Outlook does indeed remember how many windows, where they were, etc. You can launch Outlook (you get 2 windows #@$%&) Then close the one you don't want in the future (based on size, view etc.) then do a hardware restart using the button on the front of your computer. This seems to work because Outlook saves the configuration just prior to the HW Restart. Didn't try it, but a HW power down will probably work the same way for the same reason.

Cheers,

Wen