double account?

[W van Cothen]

When I click Send/Recv, it looks as if Outlook checks the same account
twice. What could be the reason? As far as I know I did not add the same
account twice (if that would be possible at all). It is not a big problem,
but it seems a loss of time.

 

[Brian Tillman]

When I click Send/Recv, it looks as if Outlook checks the same account
twice. What could be the reason? As far as I know I did not add the
same account twice (if that would be possible at all). It is not a
big problem, but it seems a loss of time.

How many accounts do you have defined in your Send/Receive group? If more
than one, do any two or more of them use the same username/password to
connect to their servers?

 

[W van Cothen]

When I click Send/Recv, it looks as if Outlook checks the same account

How many accounts do you have defined in your Send/Receive group? If more
than one, do any two or more of them use the same username/password to
connect to their servers?

I have two accounts with each a different username & password. When I click
send/receive only the default account is checked; for the other one I have
to 'ask' specifically.

 

[Brian Tillman]

I have two accounts with each a different username & password. When I
click send/receive only the default account is checked; for the other
one I have to 'ask' specifically.

What did you see in the Send/Receive group when you looked? When you say it
"checks the same account twice", what makes you believe that?

 

[w. van cothen home]

What did you see in the Send/Receive group when you looked? When you say
it "checks the same account twice", what makes you believe that?

Well, I click Send/Rec, then this window opens telling you what Outlook is
doing. E.g., if you check two accounts it says receiving mail on (account
x), receiving on y, sending onx, sending y. It ends by saying 'The
requested tasks were completed successfully.,'

Now what I see on my work computer, and not at home, is that it goes twice
through the routine.
Thanks
WvC

 

[Brian Tillman]

Now what I see on my work computer, and not at home, is that it goes
twice through the routine.

Thanks for that answer. How about the answer to the other question?

 

[w. van cothen home]

Uhmm,
I thought I answered 2 questions
(1)What I see is that it says 'receiving mail 'etc.
(2) reason I suspect that it does it twice is, that after oe time receiving
and sending it starts over receiving and sending.
Thanks

 

[Brian Tillman]

Uhmm,
I thought I answered 2 questions
(1)What I see is that it says 'receiving mail 'etc.
(2) reason I suspect that it does it twice is, that after oe time
receiving and sending it starts over receiving and sending.

I didn't ask a question that would have elicited answer one above. I asked,
"What did you see in the Send/Receive group when you looked?" While viewing
the Inbox, press ALT-CTRL-S. How many send/receive groups do you see?
Select each Send/Receive group and click Edit. How many accounts and which
ones do you see there?

I'll ask another as well: what is your send/receive interval value?

 

[W van Cothen]

I asked, "What did you see in the Send/Receive group when you looked?"

While viewing the Inbox, press ALT-CTRL-S. How many send/receive groups
do you see? Select each Send/Receive group and click Edit. How many
accounts and which ones do you see there?

I see two groups (That is, I see "All groups" plus group X plus group Y.)

I hardly dare to tell you, but I suddenly realise that I don't see the
"duplication" anymore. I did not change anything in the settings. Come to
think of it, perhaps it's only now and then that the phenomenon occurs. A
few years ago I had the same thing on my previous computer but then it was
like a fourfold version. The reason I am asking now is that I think I may be
doing silly that causes this problem.

I'll ask another as well: what is your send/receive interval value?

Do you mean the interval between automatic checkings?
5 minutes.

Thanks for your patience.

 

[Brian Tillman]

I see two groups (That is, I see "All groups" plus group X plus
group Y.)

You should see "All Accounts", at a minimum, unless you renamed the default
group to "All groups". Select each group and examine the settings in the
lower half of the window as you do. If you have more than one group
scheduled at the same interval and two of those groups contaion the same
account, then you could see the symptoms you describe.

I hardly dare to tell you, but I suddenly realise that I don't see the
"duplication" anymore. I did not change anything in the settings.
Come to think of it, perhaps it's only now and then that the
phenomenon occurs. A few years ago I had the same thing on my
previous computer but then it was like a fourfold version. The reason
I am asking now is that I think I may be doing silly that causes this
problem.

Perhaps you'll discover the reason.

Do you mean the interval between automatic checkings?
5 minutes.

Ten minutes is a good minimum value. Too short of an interval can cause a
send/receive cycle to begin before the previous one is ended, with
interesting side-effects in the program.

 

[W van Cothen]

You should see "All Accounts", at a minimum, unless you renamed the
default group to "All groups". Select each group and examine the settings
in the lower half of the window as you do. If you have more than one
group scheduled at the same interval and two of those groups contaion the
same account, then you could see the symptoms you describe.

Sorry, it _is_ "All accounts"
One group (my "job" account) is marked "include this group in send/receive
F9" and check every 5 minutes. For the other one (private) nothing is
checked, so this is one only does a send/receive when I "explicitly" ask for
it.

Ten minutes is a good minimum value. Too short of an interval can cause a
send/receive cycle to begin before the previous one is ended, with
interesting side-effects in the program.

The internet connection here at work is very fast and the send/receive
procedure usually does not take more than a second and almost never more
than 8 seconds.
Usually. Almost.
Ok, I'll change it to 10 minutes.

 

[Brian Tillman]

Sorry, it _is_ "All accounts"
One group (my "job" account) is marked "include this group in
send/receive F9" and check every 5 minutes. For the other one
(private) nothing is checked, so this is one only does a send/receive
when I "explicitly" ask for it.

What's checked for "All Accounts"?

 

[W van Cothen]

What's checked for "All Accounts"?

Nothing.

 

[Brian Tillman]

Nothing.

And in Job group, do you see only a single account?

 

[W van Cothen]

And in Job group, do you see only a single account?

When I select Job group and click edit. I see at the left the names of both
accounts (Job + private), but private has a red cross and when click on it I
get the chance to include it in the group, therefore apparently it is not
presently included.
Private group: everything vice versa.

 

[Brian Tillman]

When I select Job group and click edit. I see at the left the names
of both accounts (Job + private), but private has a red cross and
when click on it I get the chance to include it in the group,
therefore apparently it is not presently included.
Private group: everything vice versa.

Well, I'm stumped, I'm afraid, as to what caused the issue in the first
place, but you said earlier that it stopped. I can't explain that, either.
Sorry.

 

[W van Cothen]

Well, I'm stumped, I'm afraid, as to what caused the issue in the first
place, but you said earlier that it stopped. I can't explain that,
either. Sorry.

Again, thanks for your patience. Even though the problem is not solved, I
learned a number of things.