Domain User get another profile

[Chipmunk]

I have a Windows 2000 Pro domain user connected to a Windows 2003 Domain
Controller. This morning she login, but her desktop, My Documents and
Outlook 2002 files are missing. When I check under c:\documents and settings
it showed that she has a new profile folder, but her old profile folder still
exist. When I went to RegEdit to do a FIND on ProfileList, her old profile
information is gone. Is there a reason why a new Profile got create
eventhough I did not delete nor create a new AD account for her? Is there a
way she can be re-connected to her old profile folder, otherwise I would have
to copy all her folders to the new profile folder.

Thank You,

Chipmunk

 

[Pegasus \(MVP\)]

I have a Windows 2000 Pro domain user connected to a Windows 2003 Domain
Controller. This morning she login, but her desktop, My Documents and
Outlook 2002 files are missing. When I check under c:\documents and
settings
it showed that she has a new profile folder, but her old profile folder
still
exist. When I went to RegEdit to do a FIND on ProfileList, her old
profile
information is gone. Is there a reason why a new Profile got create
eventhough I did not delete nor create a new AD account for her? Is there
a
way she can be re-connected to her old profile folder, otherwise I would
have
to copy all her folders to the new profile folder.

Thank You,

Chipmunk

I've seen this a few times myself but do not know why it happens.
You can reverse it simply by pointing the registry entry back at
her old profile folder.

 

[Chipmunk]

Hi Pegasus,

How do I go about pointing the registry entry back to her old profile
folder? Are you talking about the "ProfileImagePath" entry? When the new
profile got created the old ProfileList for the old profile folder
automatically deleted itself.

Chipmunk

 

[Pegasus \(MVP\)]

Yes, you modify the ProfileImagePath entry.

Hi Pegasus,

How do I go about pointing the registry entry back to her old profile
folder? Are you talking about the "ProfileImagePath" entry? When the new
profile got created the old ProfileList for the old profile folder
automatically deleted itself.

Chipmunk

 

[irf]

I have seen similar issues. When the user logged in did she get informed that
she would be logged on with her cached credentials?

I beleive that her account or most likely the pc did not get autheticated on
the domain. You can work with your AD to correct the issue or just try to
remove the pc from the domain and rejoin. Are you logging in with a domain
admin account or a local admin? In the event you are using the local try your
own domain account and see if you get the cahced profile message.