Does not insert photo's or audio into timeline / storyboard

[Guest]

Whenever I try to drag photo's or audio onto the storyboard/timeline, it just
doesn't add it... I tried with all sorts of files, just doesn't work. I'm
running a Windows XP Media Edition OS.

 

[John Inzer]

Whenever I try to drag photo's or audio onto the storyboard/timeline,
it just doesn't add it... I tried with all sorts of files, just
doesn't work. I'm running a Windows XP Media Edition OS.

================================
I cannot recall seeing this issue before but
the first thing I would try would be to do some
maintenance.

(260897) How to Delete the Contents of the
Temporary Internet Files Folder
http://support.microsoft.com/?kbid=260897

Running Disk Cleanup, Error Checking and
Defrag on a regular schedule is a good idea.

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

(315265) How to Perform Disk Error Checking
in Windows XP
http://support.microsoft.com/?kbid=315265
(check the two boxes..."Automatically fix file
system errors" and "Scan for and attempt
recovery of bad sectors") the utility will run
the next time you restart your computer.
(run error checking repeatedly until it finds
no errors)

(314848) How to Defragment Your Disk
Drive Volumes in Windows XP
http://support.microsoft.com/?kbid=314848

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Guest]

Okay, I'll try to clean my pc. I'll report back!

================================
I cannot recall seeing this issue before but
the first thing I would try would be to do some
maintenance.

(260897) How to Delete the Contents of the
Temporary Internet Files Folder
http://support.microsoft.com/?kbid=260897

Running Disk Cleanup, Error Checking and
Defrag on a regular schedule is a good idea.

(310312) Description of the Disk Cleanup
Tool in Windows XP
http://support.microsoft.com/?kbid=310312

(315265) How to Perform Disk Error Checking
in Windows XP
http://support.microsoft.com/?kbid=315265
(check the two boxes..."Automatically fix file
system errors" and "Scan for and attempt
recovery of bad sectors") the utility will run
the next time you restart your computer.
(run error checking repeatedly until it finds
no errors)

(314848) How to Defragment Your Disk
Drive Volumes in Windows XP
http://support.microsoft.com/?kbid=314848

--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Guest]

Still doesn't work, even after cleaning up my system!

 

[John Inzer]

Still doesn't work, even after cleaning up my system!

===================================
Sorry, I thought it was worth a try.


--

John Inzer
MS Picture It! -
Digital Image MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk

 

[Guest]

Of course it was, thanks anyway.

 

[Wojo]

It could be a codec problem - Try disabling all the filters in Options
See my website Movie Maker -> Trouble Shooting -> Codec problems
It also could be worth a shot at reregistering the DLL's
See my website Movie Maker -> Trouble Shooting -> Bad Installation

Of course it could be other things but these are the first two I would try.