Document Properties Information not saved

[Athena]

Hello,

I wanted to save Author, Company name etc. in the Document Properties
section. When I saved the document (PowerPoint 2007), author and company
name information disappears, all the other info is saved! And the author
info does not automatically appear in the author window although I created
this information in the general properties. Please help.

Athena

 

[Echo S]

Odd. I just tried it here, and it works fine. All the doc props are saved as
I'd expect.

I would suspect a permissions issue. You might want to run diagnostics
(Office Button | PPT Options | Resources | Diagnostics), but it's a long
shot.

 

[Chirag]

In addition to Echo's advise, check if you have this information setup
properly in PowerPoint. Select Office button (Alt+F) | "Prepare" |
"Properties" menu item.

- Chirag

PowerShow - View multiple PowerPoint slide shows simultaneously
http://officeone.mvps.org/powershow/powershow.html

 

[Athena]

Hello Echo and Chirag,

Yes, it is odd. MS Word, Excel (2007) doesn't show this behavior. I run
the diagnostics as you suggested. It found only one problem with set up (no
details) and fixed it. But no change.

1) My name is set in Personalize permanently
2) I type my name in the Author window (since it doesn't show it
there!). And save the document, Author box empties!
3) I type my name into Title window, save it. It is saved!
4) I put company name in the subject windows, save it. It saved too.
5) I open Advanced Properties, I fill in Author and Company fields in
the Summary tabs. OK it, Save the document. come to this, check the fields,
all are empty?

What permission issues are you talking? How can I check what permissions
I have? And how can I change them. Document is created by me.

Thank you all,

Athena

Odd. I just tried it here, and it works fine. All the doc props are saved
as I'd expect.

I would suspect a permissions issue. You might want to run diagnostics
(Office Button | PPT Options | Resources | Diagnostics), but it's a long
shot.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

Hello,

I wanted to save Author, Company name etc. in the Document Properties
section. When I saved the document (PowerPoint 2007), author and company
name information disappears, all the other info is saved! And the author
info does not automatically appear in the author window although I
created this information in the general properties. Please help.

Athena

 

[Echo S]

This is very strange! It sure sounds as if you're entering the information
the same way I did -- but it saves properly here.

Regarding permissions, I was thinking it's a Windows user profile
permissions issue. I know that corporate computers often have various
limitations and restrictions on the user profiles, and I was wondering if
those might affect the saving of the document properties. [As you can
probably tell from that last statement, I don't really know a lot about this
type of thing! ] But since Word and Excel save the properties properly,
that's probably not the issue.

However, I was just messing around, adding stuff to the doc props to see if
it would stick, and after saving and opening one of the files I was playing
with, the author and company fields are blank here, too! I don't know what's
different about this particular file, though. I did run the document
inspector, and I had it look for document properties and personal
information, but I did not click the "remove all" button. In fact, I just
clicked cancel. I cannot reproduce it. Hm....

You might have to break down and call Microsoft product support for this
one, Athena. Sorry.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

Hello Echo and Chirag,

Yes, it is odd. MS Word, Excel (2007) doesn't show this behavior. I
run the diagnostics as you suggested. It found only one problem with set
up (no details) and fixed it. But no change.

1) My name is set in Personalize permanently
2) I type my name in the Author window (since it doesn't show it
there!). And save the document, Author box empties!
3) I type my name into Title window, save it. It is saved!
4) I put company name in the subject windows, save it. It saved too.
5) I open Advanced Properties, I fill in Author and Company fields in
the Summary tabs. OK it, Save the document. come to this, check the
fields, all are empty?

What permission issues are you talking? How can I check what
permissions I have? And how can I change them. Document is created by me.

Thank you all,

Athena

Odd. I just tried it here, and it works fine. All the doc props are saved
as I'd expect.

I would suspect a permissions issue. You might want to run diagnostics
(Office Button | PPT Options | Resources | Diagnostics), but it's a long
shot.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

Hello,

I wanted to save Author, Company name etc. in the Document Properties
section. When I saved the document (PowerPoint 2007), author and
company name information disappears, all the other info is saved! And
the author info does not automatically appear in the author window
although I created this information in the general properties. Please
help.

Athena

 

[Echo S]

Oh, you know, here's a question. In Office Button | Options | Trust Center |
Privacy Options, do you have "remove personal information from file
properties on save" checked? The option will be unavailable until you run
the Document Inspector and click "remove all" in the "document properties
and personal information" section. After that, the "remove personal
information from file properties on save" is automatically checked.

This is a document-specific setting, so if you're able to save your author
and other information in some documents, but not others, this could be the
issue.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

Hello Echo and Chirag,

Yes, it is odd. MS Word, Excel (2007) doesn't show this behavior. I
run the diagnostics as you suggested. It found only one problem with set
up (no details) and fixed it. But no change.

1) My name is set in Personalize permanently
2) I type my name in the Author window (since it doesn't show it
there!). And save the document, Author box empties!
3) I type my name into Title window, save it. It is saved!
4) I put company name in the subject windows, save it. It saved too.
5) I open Advanced Properties, I fill in Author and Company fields in
the Summary tabs. OK it, Save the document. come to this, check the
fields, all are empty?

What permission issues are you talking? How can I check what
permissions I have? And how can I change them. Document is created by me.

Thank you all,

Athena

Odd. I just tried it here, and it works fine. All the doc props are saved
as I'd expect.

I would suspect a permissions issue. You might want to run diagnostics
(Office Button | PPT Options | Resources | Diagnostics), but it's a long
shot.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

Hello,

I wanted to save Author, Company name etc. in the Document Properties
section. When I saved the document (PowerPoint 2007), author and
company name information disappears, all the other info is saved! And
the author info does not automatically appear in the author window
although I created this information in the general properties. Please
help.

Athena