"Document already open"

[Jack Witt]

I am using Office 97 with SR-2. When I open a document, it
tells me that user xxx already has the document open and
do I want to open in read only. Same thing happens with
Excel. User xxx is me and it is the only userid on this
system.

Any help appreciated.

Thanks,
Jack

 

[Greg Maxey]

Jack,

Run the cleanup process described here and see if your problem is cleared
up:
http://www.gmayor.com/what_to_do_when_word_crashes.htm