philmac said:
I cannot open the display properties in desktop. Frozen. My desktop color is
now white. Help!!!
You haven't given us a lot of information to go on, so here are general
troubleshooting steps:
1. If this was a sudden change and you think you "did something", do a
System Restore to before that time.
Start>Programs>Accessories>System Tools>System Restore
"Restore my computer to an earlier time"
2. Make sure the computer is completely virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
3. If the machine is clean, go to the Display applet in Control Panel
and look on the Desktop tab. Click on Customize Desktop, and then click
on the Web tab. You will see that there are checkmarks next to "My
Current Home Page" and probably "Lock Desktop Items". Uncheck these,
Apply/OK out.
4. If you can't enable desktop backgrounds after a virus, MVP Kelly
Theriot has a fix. Look under Wallpaper-Desktop-Disable Changing here:
http://www.kellys-korner-xp.com/xp_w.htm
5. If Display tabs are missing, run Kelly's registry edit on line 285,
right-hand side "Restore all display tabs".
If none of these things work, post back with the answer to:
The First Question Of Troubleshooting: what changed between the time
things worked and the time they didn't?
Malke
