Display not Working

[Guest]

None of my look up features are working. I have all my contacts and accounts
loaded in Business Contatc Manager, but when I go to click on the lookup
button to select a name from the list, there are no names there. This is so
with every lookup box / feature. I do not know what I have set up wrong.

 

[Guest]

Hi,
The "Look For:" drop down gets populated based on the strings that have been
searched for by you.
To search for an item in a folder:
1. Go to the folder in your left pane
2. Type in the string in the text box for "Look For:"
3. Click on "Find Now"
This will search for that item in the folder. Also, now if you view the drop
down, it will be populated with the string that you just searched for.

Thanks.

 

[Guest]

I apear to have a similar or the same problem. See "Blank lists when adding
contact or account..." on 22/6/05. JulieNZ also has a similar problem.
There apears to be something seriously wobbly here.

 

[Guest]

This has aleviated my problem. Now I can get to see the lists by following
the step below, but it is only a work around. The problem still keeps
recurring. :-

Restart the MSSQL$MICROSOFTBCM service
===================================
1. Log on with an administrator account.
2. Click start-> Run
3. Input "services.msc /s" on the blank and then click ¡°OK¡±
4. Find “MSSQL$MICROSOFT BCM†and double click it
5. Choose the General tab
6. Click Stop to run the service
7. Double click “MSSQL$MICROSOFT BCM†again
8. Choose the General tab
9. Click Start to run the service
10. Close the Services window.

Other possible fixes are:-

Start Outlook in safe mode
=======================
1. Make sure Outlook is not running.
2. Click Start -> Run, type "Outlook /Safe" (Quotation marks are not
included and there is a space between Outlook and /safe) and press Enter.
3. Test to see if the problem goes away.

Running database maintenance
=====================
Click File -> Business database -> maintenance to run the Business database
maintenance to see if this resolves the problem.



Clear Cache.
==========
1. On the Tools menu, click Options, and then click the Other tab.
2. Click Advanced Options.
3. In the Advanced Options box, click Custom Forms.
4. In the Custom Forms box, click Manage Forms.
5. In the Forms Manager box, click Clear Cache.


Hope this helps anyone else who has the same problem.

Best wishes

Adrian