Diskeeper crashing my computer (Bad Image Checksum message) on Boot time defrag

[Mike O'sullivan]

When I run Diskeeper 7 Boot-time defrag, it appears to run ok, but at the
end, when restarting the pc, it hangs, with a blue screen and the message
STOP C0000221 - Bad Image Checksum in Ntvdm.exe. This has happened twice.
The first time the corrupt file was different (User32.dll I think). Why is
this happening. Both Diskeeper and Windows 200 were reinstalled after the
first occasion, and I thought it might have been a coincidence that I was
running Diskeeper at the time, but apparently not. BTW the normal Diskeeper
defrag works fine, but not boot-time.

grateful for any advice.

Mike

 

[Greg Hayes/Raxco Software]

Mike,

What build of Diskeeper V7 are you running? If you are NOT at the latest
Build (Build 430), then Executive Software STRONGLY encourages to you update
to build (430). From the Executive Software web site:

"Build 430 includes changes and improvements to the boot-time
defragmentation operations to address an issue that could possibly cause the
boot-time process to fail."

Please contact Executive Software for any questions/assistance.

- Greg/Raxco Software
Microsoft MVP - Windows File System

Disclaimer: I work for Raxco Software, the maker of PerfectDisk - a
commercial defrag utility and a competitor to Diskeeper, as a systems
engineer in the support department.

Want to email me? Delete ntloader.

 

[Mike O'sullivan]

Thanks for the reply. How can I find the Build no. (I can't find it on the
can!)?

 

[Vaughn McMillan - Executive Software]

Thanks for the reply. How can I find the Build no. (I can't find it on the
can!)?

Hi Mike -

Click Help | About to see the Diskeeper version and build number. If
you have any other questions about Diskeeper, feel free to contact our
Tech Support folks at (e-mail address removed).

I hope this helps -

Vaughn McMillan
Executive Software