Disk Is Full When Saving To The Network From Excel

M

Malcz86

We have a problem when users try to save spreadsheets to a network drive they
get a error message "The disk is full" but the drive has over 30gb of free
space. If they save the spreadsheet to their desktop they can then copy into
a network location.

The problem appears to be intermitent and has appeared on multiple computers
with multiple spreadsheets.

A few of the computers (but not all which is strange) have several events
created in the event log. In the system log they get,

"The description for Event ID ( 50 ) in Source ( Mup ) cannot be found. The
local computer may not have the necessary registry information or message DLL
files to display messages from a remote computer. You may be able to use the
/AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event:
\Device\WinDfs\Y:0000000000067318, \Device\WinDfs\Y:000000 .. t\manufact."

Source MUP

Any ideas?
 
P

Pegasus \(MVP\)

Malcz86 said:
We have a problem when users try to save spreadsheets to a network drive
they
get a error message "The disk is full" but the drive has over 30gb of free
space. If they save the spreadsheet to their desktop they can then copy
into
a network location.

The problem appears to be intermitent and has appeared on multiple
computers
with multiple spreadsheets.

A few of the computers (but not all which is strange) have several events
created in the event log. In the system log they get,

"The description for Event ID ( 50 ) in Source ( Mup ) cannot be found.
The
local computer may not have the necessary registry information or message
DLL
files to display messages from a remote computer. You may be able to use
the
/AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event:
\Device\WinDfs\Y:0000000000067318, \Device\WinDfs\Y:000000 .. t\manufact."

Source MUP

Any ideas?

This is often caused by having disk quotas enabled on the server.
Your first step should be to determine if it is caused by Excel, the
user or the PC. You can do it like so:
- Click Start / Run / cmd {OK} on a problem workstation.
- Type this command:
fsutil file createnew Q:\Big.bin 10000000{Enter}

The command will create the file Q:\big.bin with a size of
10 MBytes. And here are the issues you need to explore:
- Does the command work?
- Does it work for larger file sizes?
- Does it work when different users are logged on?
- Does it work on other workstation?
 

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