Digital Line Detect? How do I get rid of this???

[Guest]

Hi,
An application called Digital Line Detect has appeared on my PC, which runs
WinXP. This seems to be causing a problem. box appears regularly, asking me
to check that the PC is connected directly to the analogue phone socket, &
when this happens all applications are minimised.

The software is apparently from BVRP, but I've been advised that it is
malicious. A search on "Digital Line Detect" in the Norton Knowledge Base
takes me to a page about a worm virus, but the solution offered did not work
& the problem file was not found on my system.

Presumably I either need to get rid of it, or do something to solve the
problem. Any assistance would be gratefully received.

 

[CWatters]

Hi,
An application called Digital Line Detect has appeared on my PC, which runs
WinXP. This seems to be causing a problem. box appears regularly, asking me
to check that the PC is connected directly to the analogue phone socket, &
when this happens all applications are minimised.

Could be your PC has been infected with a "Dialer". A malicious program that
tries get your modem to call premium rate phone numbers. Best make sure you
don't reconnect a phone line to your PC until you get this sorted.

What Anti-virus S/W are you running? You mention Norton.. Have you run
Norton live update (to get the latest virus definitions) and then run a full
scan? or did you just look for one file mentioned in that article?

If Norton can't find anything try running Spybot Search and Destroy from
here..
http://www.safer-networking.org/en/index.html

 

[Steve N.]

Hi,
An application called Digital Line Detect has appeared on my PC, which runs
WinXP. This seems to be causing a problem. box appears regularly, asking me
to check that the PC is connected directly to the analogue phone socket, &
when this happens all applications are minimised.

The software is apparently from BVRP, but I've been advised that it is
malicious. A search on "Digital Line Detect" in the Norton Knowledge Base
takes me to a page about a worm virus, but the solution offered did not work
& the problem file was not found on my system.

Presumably I either need to get rid of it, or do something to solve the
problem. Any assistance would be gratefully received.

It's not "malware" but it is crapware from Broadcom that comes
preinstalled on some machines that have certain brands of modems. Go
into Add/Remove Programs and get rid of it.

Steve

 

[Justin Haygood]

It's not "malware" but it is crapware from Broadcom that comes
preinstalled on some machines that have certain brands of modems. Go
into Add/Remove Programs and get rid of it.

Steve

The crapware is useful if you are at a business and want to see if their
phone lines are digital or analog (analog modems don't work with digital
lines). But then again, my Broadcom Polaris modem didn't come with any
software to use with it, just the driver :-D.

 

[Steve N.]

The crapware is useful if you are at a business and want to see if their
phone lines are digital or analog (analog modems don't work with digital
lines). But then again, my Broadcom Polaris modem didn't come with any
software to use with it, just the driver :-D.

Yeah, well a crowbar is usefull, too, but I wouldn't want it sticking up
through my car seat while I'm trying to drive. :-D

Steve

 

[Guest]

I'm running Norton A/V 2004, & also Ad-Aware & Spybot S&D, all of which are
fully updated but none of them have detected anything malicious on my system.

 

[Guest]

Well I've tried running Add/Remove Progs, but then the system starts putting
up boxes complaining about missing files! So it doesn't completely remove the
application. Is Broadcom the same company as BVRP?

 

[Guest]

Errr, good analogy that. Thanks for the help so far everyone.

 

[Steve N.]

Well I've tried running Add/Remove Progs, but then the system starts putting
up boxes complaining about missing files! So it doesn't completely remove the
application. Is Broadcom the same company as BVRP?

Sorry, my mistake, not the same company. I would suggest
contacting/searching BVRP sites for removal instructions of their brand
of crapware. Either that or go through the painful process of finding
and deleting files and registry entries for the stuff and keep your
fingers mentally crossed.

Steve

 

[Steve N.]

Errr, good analogy that. Thanks for the help so far everyone.

I dislike the computer <-> car analogies because most are just plain
stupid, but this one seemed appropriate.

Good luck on getting rid of the crowbar and keep us informed.

Steve

 

[Guest]

I started thinking about how the modem links to the phone socket, after
starting an email to my ISP to check on the way that the modem was set up.
Then I realised that I had a cable running from the internal 56k modem on the
back of the PC. I've removed the cable, & the PC still connects to the
Internet!!! Perhaps that is what the Digital Line boxes were warning me
about, although its taken that application nearly a year to start complaining!

So I think I may have finally sorted the problem, although I'll have to wait
a while to find out as it hasn't happened for a few days now. Anyway, thanks
for your help. If the problem re-occurs... I may be back!

 

[CWatters]

I'm running Norton A/V 2004, & also Ad-Aware & Spybot S&D, all of which are
fully updated but none of them have detected anything malicious on my

system.

Ok scroll down to "dlg" or dlg.exe on this page...

http://www.answersthatwork.com/Tasklist_pages/tasklist_d.htm

It makes the following recommendation...

Quote:

If you know for certain that you have an analogue line compatible with
normal fax modems, then you absolutely do not need this task, particularly
since it has a history of errors on boot-up (failure to initialize) and
numerous bug-fix software releases - disable it with The Ultimate
Troubleshooter <link>. If you are using your PC in an office where there is
a mixture of PBX/PABX and analogue lines, and you will need to use your fax
modem, then you may wish to temporarily enable this task so that if you plug
your modem into a digital line because you cannot tell from the socket, then
at least this task will save you a lot of frustration trying to locate an
analogue line. Once you have located an analogue line that your modem will
work with, disable the task again.