Hi Steve,
Is this a personal or work machine? It's possible on work machines for some of the links through IE for the Research pane to be
disabled. If not, then:
A. Is the Regional setting in the Windows Control panel set to the U.S.?
B. Does the Research Bar[pane] work in Internet Explorer?
C. If in the Research Pane you click on 'Research Options' then [Add Services] then type or paste in
http://office.microsoft.com/Research/query.asmx
do you get a choice to setup one of the Dictionaries?
================
Hi Bob,
1. Default language is US English
2. Yes, help files show a connection to Office Online
3a Parental Control is turned off
3b Both Update/Remove and AddServices boxes will open
3c However, Add services says "No advertised services available"
3d Under Update/Remove, my only choices are: Translation, Thesauri, Factiva,
WorldLingo, Highbeam and Microsoft ("Can't find it")
3e Most of these services will update with no change. When I tried to update
Highbeam (I used to have a subscription) I get an error, then "Network
connect: Getting service information" which just seems to stick until I cancel
Just to confirm, Encarta disctionary and encyclopedia were working fine in
my research pane on this and other computers for about 5 years at least. I'm
now on Office 2007 Ultimate
Thanks for your help,
Steve <<
--
Bob Buckland ?
MS Office System Products MVP
*Courtesy is not expensive and can pay big dividends*