Device manager is empty

S

songleilei

Recently, I have got this problem: Device manger is empty. It can be
opened either from the commend line or from My computer -- Manage. So
how can I get all the device contents to be displayed by Device
Manager?
Thanks in advnace.

Lei Lei
 
R

Ramesh, MS-MVP

Lei,

This issue showing up recently, seems to be caused by a Malware named
Apropos.C. It installs a Kernel driver with a random file name. More
information available at:

http://securityresponse.symantec.com/avcenter/venc/data/spyware.apropos.c.html

Removal tool:

See if running the AproposFix tool below helps:
http://www.dslreports.com/forum/remark,14679793

Thanks to McCarthy for supplying the above URL. Note that the utility
referenced above removes the Malware reponsible for blank device manager.

Other possibilities:

No Items Appear in the Device Manager List When You Open It
http://support.microsoft.com/default.aspx?scid=kb;en-us;311504

Also read this,
"If Device Manager is showing nothing, then Its the plug and play service
that is the problem. But if the Device manager is showing the system_name
and not showing any devices in the window, then check the security
permissions on the Registry key HKLM\SYSTEM\CURRENTCONTROLSET\ENUM .The
SYSTEM account must have full control permissions on this key in order for
the Device manager to list all the devices in the window."

Annoyances.org - Empty Device Manager (Windows XP Discussion Forum):
http://www.annoyances.org/exec/forum/winxp/t1051715405

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Recently, I have got this problem: Device manger is empty. It can be
opened either from the commend line or from My computer -- Manage. So
how can I get all the device contents to be displayed by Device
Manager?
Thanks in advnace.

Lei Lei
 

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