Device keeps trying to install on every boot even if marked not to

[Polish Don]

Hi !

I have a HP desktop PC running XP professional version 2002 SP3. Every
single time I boot or reboot the PC, I am told that I have a new device
called "printer" and it tries to install the drivers for it. And every time,
it fails.

Needless to say, the three printers I have hooked up are installed and
working fine.

I have checked the box "not to check for the device", but it still checks
everytime. And there are no "?" devices in Device Manager....

What can I do to stop this? It's very annoying !!

HELP !!!!

 

[Shenan Stanley]

I have a HP desktop PC running XP professional version 2002 SP3.
Every single time I boot or reboot the PC, I am told that I have a
new device called "printer" and it tries to install the drivers for
it. And every time, it fails.

Needless to say, the three printers I have hooked up are installed
and working fine.

I have checked the box "not to check for the device", but it still
checks everytime. And there are no "?" devices in Device
Manager....

What can I do to stop this? It's very annoying !!

"the three printers I have hooked up are installed and working fine."

Possible correction: the three printers you have hooked up are [likely
partially] installed and [doing whatever *you* want them to do] fine. ;-)

My suggestion is fairly simple and straight-forward. Visit the
manufacturer's web site for the three printers (why three, BTW - idle
curiosity?) and download the latest drivers for each printer and install
each of the drivers/software for each of them (just drivers if you can get
away with it.) Worst thing - nothing changes - but you end up with the
latest drivers.

Also - do you scan for spyware/adware/malware? These are not the same as
viruses/trojans/worms and although there is cross-over - most tools that
have historically been antivirus are not so good at antimalware.

 

[Polish Don]

Thanks !

First, the reason for three printers:

Printer #1) Dot Matrix printer for printing three part carbon invoices
Printer #2) HP Office Jet printer/scanner
Printer #3) Networked Laser printer

I've already checked the drivers, and they are current and updated.

The thing is that I cannot stop it from constantly installing on each boot.
usually the checkmark works or it will show up on the device manager.

Even Microsoft Update doesn't work !

I have a HP desktop PC running XP professional version 2002 SP3.
Every single time I boot or reboot the PC, I am told that I have a
new device called "printer" and it tries to install the drivers for
it. And every time, it fails.

Needless to say, the three printers I have hooked up are installed
and working fine.

I have checked the box "not to check for the device", but it still
checks everytime. And there are no "?" devices in Device
Manager....

What can I do to stop this? It's very annoying !!

"the three printers I have hooked up are installed and working fine."

Possible correction: the three printers you have hooked up are [likely
partially] installed and [doing whatever *you* want them to do] fine. ;-)

My suggestion is fairly simple and straight-forward. Visit the
manufacturer's web site for the three printers (why three, BTW - idle
curiosity?) and download the latest drivers for each printer and install
each of the drivers/software for each of them (just drivers if you can get
away with it.) Worst thing - nothing changes - but you end up with the
latest drivers.

Also - do you scan for spyware/adware/malware? These are not the same as
viruses/trojans/worms and although there is cross-over - most tools that
have historically been antivirus are not so good at antimalware.

 

[Tom Willett]

:
: Even Microsoft Update doesn't work !

So, did you follow Shenan's advice about checking for malware/spyware?

 

[Polish Don]

:
: Even Microsoft Update doesn't work !

So, did you follow Shenan's advice about checking for malware/spyware?

I run Norton's Antivirus (updated daily), as well as several cleaning and
spyware utilities (Adaware, CCleaner, Window Washer, Spy sweeper, etc)
programs every day. Still no help.

And yes I run most of these every day...

 

[Harry]

I have a HP desktop PC running XP professional version 2002 SP3.  Every
single time I boot or reboot the PC, I am told that I have a new device
called "printer" and it tries to install the drivers for it.  And everytime,
it fails.

Needless to say, the three printers I have hooked up are installed and
working fine.

I have checked the box "not to check for the device", but it still checks
everytime.  And there are no "?" devices in Device Manager....

What can I do to stop this?  It's very annoying !!

See this article
The New Hardware Wizard may detect the printer device after
every restart of the computer
at
http://support.microsoft.com/default.aspx?scid=kb;en-us;298370

 

[Doug]

Hi !

I have a HP desktop PC running XP professional version 2002 SP3. Every
single time I boot or reboot the PC, I am told that I have a new device
called "printer" and it tries to install the drivers for it. And every
time,
it fails.

Needless to say, the three printers I have hooked up are installed and
working fine.

I have checked the box "not to check for the device", but it still checks
everytime. And there are no "?" devices in Device Manager....

What can I do to stop this? It's very annoying !!

HELP !!!!

The New Hardware Wizard may detect the printer device after every restart of
the computer

http://support.microsoft.com/default.aspx?scid=kb;en-us;298370

 

[Polish Don]

Thanks for the idea.

I followed the instructions on the Regedit, but it still wants to install,
even when marked "Do not ask again". It's saying something about the port
was not detected or found...

 

[smlunatick]

Thanks for the idea.

I followed the instructions on the Regedit, but it still wants to install,
even when marked "Do not ask again".  It's saying something about the port
was not detected or found...

Network printers should not be a "plug and play" detectable device

I would consider letting the "Plug and Play" wizard complete once so
as to se with it is detecting.