Device\Ide\IdePort0 Error

Discussion in 'Windows XP Hardware' started by Shawn E. Hale, Jul 6, 2003.

  1. In Event Viewer>System, I see the error message below many times. Sometimes
    in groups, sometimes not for hours when no one is on the computer. I don't
    get any on-screen errors but if I go to Device Manager and check the Primary
    IDE controller for my hard drive, the current mode will drop from Ultra DMA
    5 to PIO mode after about 6 of these ATAPI errors. My hard drive is device0
    on the Primary IDE channel and a DVD drive is the primary on the Secondary
    IDE channel. I don't know which, if either, are generating the errors.Any
    ideas? Thanks.


    Event Type: Error
    Event Source: atapi
    Event Category: None
    Event ID: 9
    Date: 7/3/2003
    Time: 7:44:34 PM
    User: N/A
    Computer: XXXXX
    Description:
    The device, \Device\Ide\IdePort0, did not respond within the timeout period.

    For more information, see Help and Support Center at
    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 0f 00 10 00 01 00 64 00 ......d.
    0008: 00 00 00 00 09 00 04 c0 .......À
    0010: 00 01 00 00 00 00 00 00 ........
    0018: 6b 9b 05 00 00 00 00 00 k?......
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 00 00 00 00 ........
    0030: 00 00 00 00 07 00 00 00 ........
     
    Shawn E. Hale, Jul 6, 2003
    #1
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  2. Shawn E. Hale

    Paul Guest

    Are you sure you are using an 80-pin IDE cable that is in good condition? If
    you are only using a 40-pin cable, you probably will get some errors when trying
    to communicate at UDMA5 speeds. Also is the length of the cable within the IDE
    guidelines? I believe 18" is the "official" longest length.

    Paul

    "Shawn E. Hale" <> wrote in message
    news:...
    > In Event Viewer>System, I see the error message below many times. Sometimes
    > in groups, sometimes not for hours when no one is on the computer. I don't
    > get any on-screen errors but if I go to Device Manager and check the Primary
    > IDE controller for my hard drive, the current mode will drop from Ultra DMA
    > 5 to PIO mode after about 6 of these ATAPI errors. My hard drive is device0
    > on the Primary IDE channel and a DVD drive is the primary on the Secondary
    > IDE channel. I don't know which, if either, are generating the errors.Any
    > ideas? Thanks.
    >
    >
    > Event Type: Error
    > Event Source: atapi
    > Event Category: None
    > Event ID: 9
    > Date: 7/3/2003
    > Time: 7:44:34 PM
    > User: N/A
    > Computer: XXXXX
    > Description:
    > The device, \Device\Ide\IdePort0, did not respond within the timeout period.
    >
    > For more information, see Help and Support Center at
    > http://go.microsoft.com/fwlink/events.asp.
    > Data:
    > 0000: 0f 00 10 00 01 00 64 00 ......d.
    > 0008: 00 00 00 00 09 00 04 c0 .......À
    > 0010: 00 01 00 00 00 00 00 00 ........
    > 0018: 6b 9b 05 00 00 00 00 00 k?......
    > 0020: 00 00 00 00 00 00 00 00 ........
    > 0028: 00 00 00 00 00 00 00 00 ........
    > 0030: 00 00 00 00 07 00 00 00 ........
    >
    >
     
    Paul, Jul 6, 2003
    #2
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  3. This is a 7 month old Gateway and I think the cable is correct. The BIOS
    says that a 80 pin conductor is installed. It looks like it is in good
    shape. I never would have found this error if I wasn't poking around in the
    event viewer (I received no pop-up errors or warnings). Is this a big deal?
    It could have been going on for months for all I know - Event Viewer only
    went back 7 days.

    "Paul" <> wrote in message
    news:...
    > Are you sure you are using an 80-pin IDE cable that is in good condition?

    If
    > you are only using a 40-pin cable, you probably will get some errors when

    trying
    > to communicate at UDMA5 speeds. Also is the length of the cable within

    the IDE
    > guidelines? I believe 18" is the "official" longest length.
    >
    > Paul
    >
    > "Shawn E. Hale" <> wrote in message
    > news:...
    > > In Event Viewer>System, I see the error message below many times.

    Sometimes
    > > in groups, sometimes not for hours when no one is on the computer. I

    don't
    > > get any on-screen errors but if I go to Device Manager and check the

    Primary
    > > IDE controller for my hard drive, the current mode will drop from Ultra

    DMA
    > > 5 to PIO mode after about 6 of these ATAPI errors. My hard drive is

    device0
    > > on the Primary IDE channel and a DVD drive is the primary on the

    Secondary
    > > IDE channel. I don't know which, if either, are generating the

    errors.Any
    > > ideas? Thanks.
    > >
    > >
    > > Event Type: Error
    > > Event Source: atapi
    > > Event Category: None
    > > Event ID: 9
    > > Date: 7/3/2003
    > > Time: 7:44:34 PM
    > > User: N/A
    > > Computer: XXXXX
    > > Description:
    > > The device, \Device\Ide\IdePort0, did not respond within the timeout

    period.
    > >
    > > For more information, see Help and Support Center at
    > > http://go.microsoft.com/fwlink/events.asp.
    > > Data:
    > > 0000: 0f 00 10 00 01 00 64 00 ......d.
    > > 0008: 00 00 00 00 09 00 04 c0 .......À
    > > 0010: 00 01 00 00 00 00 00 00 ........
    > > 0018: 6b 9b 05 00 00 00 00 00 k?......
    > > 0020: 00 00 00 00 00 00 00 00 ........
    > > 0028: 00 00 00 00 00 00 00 00 ........
    > > 0030: 00 00 00 00 07 00 00 00 ........
    > >
    > >

    >
    >
     
    Shawn E. Hale, Jul 6, 2003
    #3
  4. Shawn E. Hale wrote:
    > In Event Viewer>System, I see the error message below many times.
    > Sometimes in groups, sometimes not for hours when no one is on the
    > computer. I don't get any on-screen errors but if I go to Device
    > Manager and check the Primary IDE controller for my hard drive, the
    > current mode will drop from Ultra DMA 5 to PIO mode after about 6 of
    > these ATAPI errors. My hard drive is device0 on the Primary IDE
    > channel and a DVD drive is the primary on the Secondary IDE channel.
    > I don't know which, if either, are generating the errors.Any ideas?
    > Thanks.
    >
    >
    > Event Type: Error
    > Event Source: atapi
    > Event Category: None
    > Event ID: 9
    > Date: 7/3/2003
    > Time: 7:44:34 PM
    > User: N/A
    > Computer: XXXXX
    > Description:
    > The device, \Device\Ide\IdePort0, did not respond within the timeout
    > period.
    >
    > For more information, see Help and Support Center at
    > http://go.microsoft.com/fwlink/events.asp.
    > Data:
    > 0000: 0f 00 10 00 01 00 64 00 ......d.
    > 0008: 00 00 00 00 09 00 04 c0 .......À
    > 0010: 00 01 00 00 00 00 00 00 ........
    > 0018: 6b 9b 05 00 00 00 00 00 k?......
    > 0020: 00 00 00 00 00 00 00 00 ........
    > 0028: 00 00 00 00 00 00 00 00 ........
    > 0030: 00 00 00 00 07 00 00 00 ........


    Shawn

    In just about all cases involving this error it is due to either poor
    cabling, loose cables, a failing controller or failing hardware. See the
    following article for some general information.

    How to Troubleshoot Event 9 and Event 11 Error Messages:
    http://support.microsoft.com/?kbid=154690


    --
    Ronnie Vernon
    Microsoft MVP
    Windows Shell/User

    Please reply to the newsgroup so all may benefit.
    Unsolicited e-mail is not answered.
     
    Ronnie Vernon MVP, Jul 6, 2003
    #4
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