Device Driver Problem causing system to re-boot

[Guest]

Have a bit of a strange problem. My system will reboot itself all of a
sudden. I then get a Micosoft error repot saying that there was a problem
with a device driver which has caused a WINDOWS STOP error. Anyone come
across the same problem?

Also have another problem which relates to IEXPLORE.EXE unable to read
memory at a certain address. This occurs when I am in internet explorer and
forces me off IE. Are these two related?
Keith.

 

[Unk]

Have a bit of a strange problem. My system will reboot itself all of a
sudden. I then get a Micosoft error repot saying that there was a problem
with a device driver which has caused a WINDOWS STOP error. Anyone come
across the same problem?

Windows XP has a default setting to "Restart on failure"

Right click on "My Computer" and select Manage. Expand the Event Viewer category and look
through each of the three sub-categories for the red flagged error records. The date and time
of these should correspond to your restarts. Double click on an error record to see the details
of the error.

You can change this restart behavior if you want. Click Start, Settings, Control Panel, System,
Advanced. In the Startup and Recovery section, click on the "Settings" button
to open the Startup and Recovery window. In the System Failure section, uncheck "Automatically
restart", Click "Apply", "OK"

After that change the computer will no longer restart when a system failure occurs. Instead it
will probably throw up a "Blue Screen Of Death" with a STOP error message and then halt
completely, requiring a manual power off and restart (or reset if it has a hardware reset
switch). But the contents of the STOP error message will give a specific clue as to the
underlying cause of the problem.

Don't be suprised, if after changing the setting, things appear to run just fine.
Some errors are so minor that they will only show up in the Event logs and not produce a BSD.
However, they would still evoke the restart if the setting were changed back to the default.

Also have another problem which relates to IEXPLORE.EXE unable to read
memory at a certain address. This occurs when I am in internet explorer and
forces me off IE. Are these two related?
Keith.

Have you played with the Windows Virtual Memory settings?
If so, undo your settings and let Windows handle it on it's own. Right-click "My Computer",
"Properties", "Advanced" tab. Under Performance section, click the "Settings" button, "Advanced"
tab, under the Virtual memory section, click the "Change" button, and check the option, "System
managed size". Click the "Set" button, click "OK", "Apply", and "OK" your way out.

---------------------------------

Clean out the cache files. C:\Windows\Temporary Internet Files. Click Start, Settings,
Control Panel, Internet Options, "General" tab Look under "Temporary Internet Files", Click
"Delete Files", check box, "Delete all offline content", "OK"

---------------------------------

Error Message: Memory Could Not Be Read...
http://support.microsoft.com/?kbid=262490

In the root directory of C:\, modify or create the config.sys file. Add the following:

files=65
buffers=40
stacks=64,512

If the error persists, try adding this line to your System.ini file:
Scroll down to the [386Enh] Section and One space down. Hit the
Enter Key one time to create a blank line just below the [386Enh].
In the blank line, type the following:

MinSPs=6

Click Edit, Save, Edit, exit. Shut down and restart for the changes to take effect.
(The default is 2. If required, increase increments by 2.)

---------------------------------

If nothing helped, try here: http://tinyurl.com/cl4v

---------------------------------

Getting the error "The memory could not be read" on right-click button:

When you right click a file or folder, you should get the context menu...
So, there might be some invalid or corrupted entires in your context menu that is creating the
problem

Download ShellExView from here: http://www.mvps.org/sramesh2k/slowrightclick.htm
and check what is going on in your context menu. Delete the entries which are unwanted or
unknown.

 

[Guest]

Unk,

thanks for the suggestions. Here's what happened:

Made the suggested changes, but system continued to hang. Looking at the
Event Viewer, the following errors were logged:

Application Log
 A number of “Fault Bucket†errors with the following codes: 26385582,
263064168 etc
 “Faulty application winword.exe, version 11.0.5604.0, setup 3f314a2f
faulty modules MSO911, version 11.0.5606.0, stamp 3f334cce, debug?.0, fault
address 0x0009abbc
 Faulty application iexplore.exe, version 6.0.2900.2180, faulty module
msls31.dll, version 3.10.349.0 fault address 0x00001df7

System Log
 Error code 1000008e, parameter1 c0000005, parameter2 f4de8ddb, parameter
3 f4cc81dc, parameter4 00000000

No security logs

After making your suggested changes, the following errors were logged:

Application Log
 The SSDP Discovery Service depends on the HTTP Service which failed to
start because of the following error: The specified procedure could not be
found.
 The HTTP Service failed to start due to the following error: The
specified procedure could not be found.
 The following boot-start or system start drivers failed to load FltMgr
 The security centre service failed to start due to the following error.
The executable program that this service is configured to run in does not
implement the service
 The DCOM Server Process launches service hung on starting the Network
Address translator (NAT)was unable to request an operation of the kernel-mode
translation module. This may indicate misconfiguration, insufficient
resources, or an internal error. The date is the error ccode.
 DCOM got error “The dependency service or group failed to startâ€
attempting to start the service upnhost with argumaents Ҡin order to run
the server (204810b9-7382-11d4-bf42-00b0d0118b56)

Have also previously cleaned out temp files and cleared malware via Spybot,
Ad-Aware and antivirus s/w. Still the problem persists.

Keith.

Have a bit of a strange problem. My system will reboot itself all of a
sudden. I then get a Micosoft error repot saying that there was a problem
with a device driver which has caused a WINDOWS STOP error. Anyone come
across the same problem?

Windows XP has a default setting to "Restart on failure"

Right click on "My Computer" and select Manage. Expand the Event Viewer category and look
through each of the three sub-categories for the red flagged error records. The date and time
of these should correspond to your restarts. Double click on an error record to see the details
of the error.

You can change this restart behavior if you want. Click Start, Settings, Control Panel, System,
Advanced. In the Startup and Recovery section, click on the "Settings" button
to open the Startup and Recovery window. In the System Failure section, uncheck "Automatically
restart", Click "Apply", "OK"

After that change the computer will no longer restart when a system failure occurs. Instead it
will probably throw up a "Blue Screen Of Death" with a STOP error message and then halt
completely, requiring a manual power off and restart (or reset if it has a hardware reset
switch). But the contents of the STOP error message will give a specific clue as to the
underlying cause of the problem.

Don't be suprised, if after changing the setting, things appear to run just fine.
Some errors are so minor that they will only show up in the Event logs and not produce a BSD.
However, they would still evoke the restart if the setting were changed back to the default.

Also have another problem which relates to IEXPLORE.EXE unable to read
memory at a certain address. This occurs when I am in internet explorer and
forces me off IE. Are these two related?
Keith.

Have you played with the Windows Virtual Memory settings?
If so, undo your settings and let Windows handle it on it's own. Right-click "My Computer",
"Properties", "Advanced" tab. Under Performance section, click the "Settings" button, "Advanced"
tab, under the Virtual memory section, click the "Change" button, and check the option, "System
managed size". Click the "Set" button, click "OK", "Apply", and "OK" your way out.

---------------------------------

Clean out the cache files. C:\Windows\Temporary Internet Files. Click Start, Settings,
Control Panel, Internet Options, "General" tab Look under "Temporary Internet Files", Click
"Delete Files", check box, "Delete all offline content", "OK"

---------------------------------

Error Message: Memory Could Not Be Read...
http://support.microsoft.com/?kbid=262490

In the root directory of C:\, modify or create the config.sys file. Add the following:

files=65
buffers=40
stacks=64,512

If the error persists, try adding this line to your System.ini file:
Scroll down to the [386Enh] Section and One space down. Hit the
Enter Key one time to create a blank line just below the [386Enh].
In the blank line, type the following:

MinSPs=6

Click Edit, Save, Edit, exit. Shut down and restart for the changes to take effect.
(The default is 2. If required, increase increments by 2.)

---------------------------------

If nothing helped, try here: http://tinyurl.com/cl4v

---------------------------------

Getting the error "The memory could not be read" on right-click button:

When you right click a file or folder, you should get the context menu...
So, there might be some invalid or corrupted entires in your context menu that is creating the
problem

Download ShellExView from here: http://www.mvps.org/sramesh2k/slowrightclick.htm
and check what is going on in your context menu. Delete the entries which are unwanted or
unknown.