Desperate for assistance

[Annie birdsong]

There is economic sabatage going on!

When I click on Norton (my virus protection) under network, it shows that 12
people are in my network. It gives a physical address and IP address for
each one. But I didn't set up a LAN! This is on my home computer.

They are hooked up to me remotely! I am trying to start a business doing
website design, but they are tampering with my designs in my portfolio making
me look bad! I won't be able to get any business if they continue!

Yesterday, they even change my passwords and I can't get into my FTP or email.

I discovered that I had hooked up to my DSL by plugging a LAN cord into the
LAN hole. A technical support professional with my internet service
provider, Cavalier, told me that I could hook up using USB instead of LAN.
But I was told I had to download drivers.

The tech guy gave me a link to click on to download the drivers. (on a
Zhone. com website.) There were about eight files that I downloaded to my
desktop. Then, when I plugged in the blue USB cord, a driver was installed.
But I was upset to see that it was a T1 USB Remote NDIS Networking Device
that was installed. This sounded like something that enables networking,
which I don't want, and something that enables computers to hook up to my
computer remotely.

Am I correct?

A tech guy at Microsoft showed me how to add a firewall rule that blocks all
computers from connecting to mine, but after this, two additional computers
were found in the network so that now there are 12. I could see them when I
click on Norton and network. I clicked to restrict them, but I am afraid new
ones will come when I am asleep and mess with my designs.


Warm wishes,
Annie Birdsong
Birdsong Website Design
http://www.anniebirdsong.com

Is my intuition correct that I have downloaded software that enbles
computers to connect remotely to my computer? (T1 USB Remote NDIS Networking
Device.

 

[Peter Foldes]

Since your computer is not in front of me and I cannot clearly see this issue I am relying on what you said.

I Strongly suggest that you back up your files and do a clean and complete reformat. You do not know what is on your system since it apparently was compromised.

 

[Jack \(MVP-Networking\).]

Hi
As a first level of protection install a Cable/DSL Router.
Even with one computer it provides very good Hardware NAT Firewall.
Then set the computer with software Firewall, Antivirus, and Anti Spyware.
Jack (MS, MVP-Networking)