desktop alert

[Guest]

I configured desktop alerts. But, they are working only if a message comes to
inbox. If message goes into a folder other than inbox, the alert is not seen.
Can anybody tell me why this happens?

 

[Milly Staples [MVP - Outlook]]

Did you configure this using a rule? What version of Outlook?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, satish asked:

| I configured desktop alerts. But, they are working only if a message
| comes to inbox. If message goes into a folder other than inbox, the
| alert is not seen. Can anybody tell me why this happens?

 

[SgtRich]

I configured desktop alerts. But, they are working only if a message comes to
inbox. If message goes into a folder other than inbox, the alert is not seen.
Can anybody tell me why this happens?

Because that is the default in Outlook 2003. You may be able to set up rules
to activate an alert for other folders but I've never tried, so I'm not
certain.

 

[Guest]

The default folder for alerts in Outlook 2003 is inbox only. Does anybody
know how to set up alerts for other folders too?

 

[Brian Tillman]

The default folder for alerts in Outlook 2003 is inbox only. Does
anybody know how to set up alerts for other folders too?

You can specify an alert action on the rule that moves the message to the
other folder.

 

[Guest]

I managed to set up alerts for all the folders. But, for folders other than
inbox, whenever a new message arrives, a window is popping up. Does anybody
know how to prevent this? I only want the desktop alert and not the popup
when a new mesage arrives.