deleted attachments

[Ian]

I have recently downloaded updates from microsoft and now
find that all attachments on incoming e mails are being
deleted by outlook express as unsafe. Why is this ?

 

[Richard W]

Hi there

Sounds like the basic Virus protection OE sets up as std.
So check your security settings within OE

untick if required the entry - "do not allow attachments
to be saved or open........"

Obviously plse ensure you have adequate AV software
inplace if u should require this setting !

Richard

 

[Bruce Chambers]

Greetings --

Outlook Express' default security settings are simply trying to
protect you. OE has no way of telling whether an attachment actually
contains a virus or not, so it temporarily blocks any of those file
types that could potentially contain a virus. In Outlook Express,
Tools > Options > Security, uncheck the "Do not allow attachments to
be saved or opened that could potentially be a virus" option, assuming
you trust the source, of course. The wiser course of action, however,
would be to modify your list of unsafe files, as outlined in the KB
articles below:

Cannot Open E-Mail Attachments in OE After You Install SP1
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q329570

Information About the Unsafe File List in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291369

OLEXP Using Virus Protection Features in Outlook Express 6
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291387


Bruce Chambers

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