Delayed access times for MS Outlook

C

chris_mac

Hi -

I am not sure how to describe my Outlook problem, but hope that
someone can help. Indeed, I didn't see similar messages elsewhere -
if my question has been answered, I'd welcome a URL so I can see the
reply.

We have 3 PCs on a broadband satellite connection. Our connection
drops through the day for reasons which are known to us. We are
investigating a solution for this but in the meantime have to deal
with the current issue.

Specifically, Outlook seems to take a long time to respond when it
can't find a reliable connection. (Two machines are running XP Home
and Outlook 2003, while the 3rd is on Vista Home and Outlook 2007).
We have both IMAP and POP3 running on our email accounts.

When we send a message, and the connection service level drops below a
certain level, Outlook simply won't send the email. Sometimes -
apparently for smaller messages without attachments - the email will
send when the connection level improves. For larger messages it
doesn't send at all.

Also, when the service is unrealiable, Outlook seems to freeze. Other
applications work, but we cannot access any function of Outlook (can't
open a message, change folders, etc).

I assume that both issues are related to unavailable connection. One
of our PCs is a laptop and I never have this problem when I am on a
fixed-line connection.

Is there a way to reduce the "sensitivity" of Outlook? Perhaps to
have a particular task fail more quickly when Outlook doesn't find a
connection? I don't want to "work offline" as there may often be a
boost in connectivity reliability and I may quickly take that option
to send queued emails...?

Many thanks,
Chris
 
D

DL

Just a thought; ensure your polling interval is not less than 10 minutes -
set for less can course resource problems
 
C

chris_mac

Hi DL -

That's a good suggestion. I am now away from the Vista (Outlook 2007)
machine that's giving me the most problems. Could you please point me
to the place where I can change this setting?

Chris
 
D

DL

In OL2003
Tools>Options>Mail Setup>Send/Receive..........schedule an automatic...etc

I'm not using OL2007
 

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