I am having several problems with Vista Home Premium. I cannot load any new
programs on the computer. Setup hangs up every time. I thought maybe
Defender was blocking installation. When I click on Defender to open it I
get the following message: "Application failed to initialize. Wrror
0x80070002" I cannot disable the program as I cannot get it open. Help!
1.Clear the (IE) temporary Internet files and the history cache.
Click 'Start' and then click 'Run'... then type (or copy/paste)
"inetcpl.cpl" (w/out quotation marks) into the box, then click the 'OK'
button.
In Internet Properties panel 'General' tab, under 'Browsing history', click
'Delete...'button, in 'Delete Browsing History' panel, click the 'Delete
all...' button then place a checkmark into the box beside 'Also delete
files and settings stored by add-ons', Click 'Yes' and exit the Internet
Properties panel by clicking the 'OK' button.
2.Clean HDD
Delete files using Disk Cleanup
http://windowshelp.microsoft.com/Windows/en-US/help/1264bc24-72a8-48aa-84e3-a355327139d91033.mspx
3.Download/execute:
Malwarebytes© Corporation - Anti-Malware
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
--and--
SuperAntispyware - Free
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
4.Download and execute HiJack This! (HJT)
http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis
Please, do not post HJT logs to this newsgroup.
Fora where you can get expert advice for HiJack This! (HJT) logs.
http://www.thespykiller.co.uk/index.php?board=3.0
http://www.spywarewarrior.com/viewforum.php?f=5
http://forums.tomcoyote.org/index.php?showforum=27
http://www.bleepingcomputer.com/forums/forum22.html
http://www.malwarebytes.org/forums/index.php?showforum=7
http://www.5starsupport.com/ipboard/index.php?showforum=18
http://www.theeldergeek.com/forum/index.php?s=2e9ea4e19d3289dd877ab75a8220bff6&showforum=29
NOTE:
Registration is required in any of the above mentioned fora before posting
a HJT log and read the 'stickies' (instructions/guidelines) for the
respective HJT forum.
Once your operating system is considerd 'clean' check if WindowsDefender is
behaving (updating, scanning etc.) normally.
Try downloading progams but scan for malware with your resident AV
application prior installation!
5.Routinely practice Safe-Hex.
http://www.claymania.com/safe-hex.html
Additional Information:
GMER - is an application that detects and removes rootkits.
http://www.gmer.net/index.php
For additional assistance in relation GMER scan results consult either
http://antirootkit.com/forums/index.php?sid=9e746bb696ac0bb38781ffe4361c3a17
--or--
http://www.thespykiller.co.uk/index.php?board=3.0
CCleaner - Free
Cleans temporary internet files, cookies, history, recent urls, application
MRUs, etc. ...(*Tune out the registry scanning/fixing option!*)
http://www.ccleaner.com/download/builds/downloading-slim
If Windows Defender is utilized go to Applications, under Utilities
uncheck "Windows Defender" (so it won't delete the history of WD).
If you wish, click 'Options' button the 'Settings' [check] 'Run CCleaner
when the computer starts'.
--or--
Setup CCleaner to Automatically Run Each Night in Vista or XP
http://www.howtogeek.com/howto/wind...-automatically-run-each-night-in-vista-or-xp/
Good luck
