Custom Toolbars/Menus Don't Stay Put

[Sharon]

I have tried to find someone to answer this question for years and have still
not found anyone who can solve this problem. I have created custom menus in
2003 Word. These menus are:

1. Shortcuts
2. Forms
3. DB

The first menu has different macros that perform certain functions on my
documents.
The second menu contains macros that open forms/documents.
The third menu contains macros that open certain databases.

For no apparent reason, when I open Word, all my menus are completely
changed. The shortcuts are on the forms menu, DB on the shortcuts menu, etc.
That is, if they are there at all.

I have saved numerous Normal2.dots on a cd and also on my desktop, but when
i open them, they default to the current Normal.dot which is the one that has
none of my menus.

This happens over and over and over again. I have tried to run a system
restore to an earlier time, but it doesn't fix it. Basically, I have to
rebuild everything from scratch all over again (and again and again and
again). Many times, my macros are completely gone.

Can anyone give me a reason for this and how to fix it?

Thanks in advance.

 

[Doug Robbins - Word MVP]

You should save the template that contains your toolbars and the associated
macros in the Word\Startup folder so that it is treated as an Add-In.

By default, the Word Startup folder is located a C:\Documents and
Settings\[User Name]\Application Data\Microsoft\Word\Startup

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP