Ctrl Home and Ctrl End functions disabled

[Edcat]

I have Windows XP. Somehow the Ctrl Home and Ctrl End functions have become
disabled on Word and Excel. How can I correct this problem?

 

[Jay Freedman]

I have Windows XP. Somehow the Ctrl Home and Ctrl End functions have
become disabled on Word and Excel. How can I correct this problem?

In Word, go to Tools > Options > General and uncheck both options that
mention WordPerfect.

In Excel, go to Tools > Options > Transition and uncheck the "Transition
navigation" box.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Edcat]

Mr. Freedman,
Thanks for your response. I did not have the options you suggested checked
in Word or Excel. Do you have any other suggestions?

 

[Suzanne S. Barnhill]

Is this Office 2007 then? It helps to specify.

 

[Edcat]

It is Office 2002.

Is this Office 2007 then? It helps to specify.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

 

[Suzanne S. Barnhill]

In that case you certainly do have the WordPerfect options on the General
tab of Tools | Options. Clear the check boxes for both "Help for WordPerfect
users" and "Navigation keys for WordPerfect users."

 

[Jay Freedman]

Word allows user reassignment of keyboard shortcuts
(http://www.word.mvps.org/FAQs/Customization/AsgnCmdOrMacroToHotkey.htm
explains the procedure), and you could try using it to restore the
correct assignments. However, there is no such customization dialog in
Excel, where a macro would be required. So I don't think that's the
correct explanation for how you lost the assignment in the first
place.

Do you have any other software running in the background that might be
remapping your keyboard? Do those keystrokes work in other programs
(such as WordPad)?

 

[Suzanne S. Barnhill]

I see I missed the word "checked" in Edcat's reply. Sorry.

 

[Edcat]

All my settings were correct and no other software running in the background
that would alter the keystrokes or remap my keyboard. I finally tried a
different keyboard and the Ctrl Home and Ctrl End functions now work. Oddly,
these were the only two functions that didn't work on the old keyboard, so I
had eliminated the keyboard as being the culprit.

Thank you both for your help and advice. It is comforting to know that
experts like you are readily available and take the time to respond to
questiions such as this. You are greatly appreciated!

 

[Suzanne S. Barnhill]

That is indeed bizarre, but I'm glad you got there in the end. Was the
keyboard perhaps programmable? Users do sometimes disable keys such as
NumLock when the keyboard software permits it--can't imagine why anyone
would disable Home and End, but who knows?