csrss.exe - empty error message

[John Geddes]

For the second day running, XP pro has thrown up an Error dialog box
with a yellow triangle (including exclamation mark/exclamation point)
and the options Yes and No. There is no text beyond the word "error"
in the top blue bar, so I can't work out which is the safer option.

Yesterday the error came up when I started up the PC (after 8 days
unused - PC had been shut down fully); this morning the error has come
up when I resumed after an overnight hibernation. I've not installed
any new software recently.

Task Manager traces the process throwing the error to be csrss.exe
which is showing a stable 0% CPU and 4,996K memory usage.

Any idea what the missing message might be?

Do I choose Yes or No? (I think I chose No yesterday - which clearly
didn't cure it but neither has it caused any manifest problems
elsewhere in the system).

John Geddes
England

 

[Gerry]

John

Have you looked at the Warning and Error Reports in the System and
Application logs in Event Viewer?

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear in
a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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