Cryptographic services missing message

[jab]

I'm trying to do the update to avert the sasser virus
probs and in the process of the update I get a message
that the update.inf file has a problem and that
cryptographic services are not running. I've searched
the KdB and have not found any help there.
Thoughts/solutions? thx

 

[Carey Frisch [MVP]]

Corrects Cryptographic Error Message
http://www.dougknox.com/xp/scripts_desc/xp_cryptofix.htm

[Courtesy of MS-MVP Doug Knox]

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html

Also, visit http://www.kellys-korner-xp.com/top10faqs.htm and scroll
down to "Why Can't I Download Updates" for additional troubleshooting ideas.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| I'm trying to do the update to avert the sasser virus
| probs and in the process of the update I get a message
| that the update.inf file has a problem and that
| cryptographic services are not running. I've searched
| the KdB and have not found any help there.
| Thoughts/solutions? thx

 

[Levarius]

Try these!,


Cryptographic services are disabled. Re-enable
Cryptographic services. Control Panel > Administrative
tools > Services > Cryptographic services (double-click)

 

[Alex Nichol]

I'm trying to do the update to avert the sasser virus
probs and in the process of the update I get a message
that the update.inf file has a problem and that
cryptographic services are not running.

Rename the folder windows\system32\catroot2 and reboot. That will
generate a new, clean folder, and you can then delete the renamed one.

Then get - only - Q817287 and install it, which should now be OK. It
is the cure for the problem: you should then be able to carry on with
other updates, and the problem will not recur

And first make sure that the Windows Firewall is enabled - that will
prevent things like Blast and Sasser getting in in the first place,
though you should still get the patches. Network Connections - r-click
the connection you use, Properties, and check the top box on the
Advanced page