critical error message on registry damaged/corrupted

[tellmeall]

Have windows xp professional. The pop-up just started with above problem.
It suggests going to
FIXREG.COM and pay $39 to fix problem and stop pop-up. Is this a
scam or a legitimate fix? Can I correct this registry problem myself? Am I
in danger of permanent damage if I ignore pop-up?

Thank you

 

[Dennis Dow]

Have windows xp professional. The pop-up just started with above problem.
It suggests going to
FIXREG.COM and pay $39 to fix problem and stop pop-up. Is this a
scam or a legitimate fix? Can I correct this registry problem myself? Am I
in danger of permanent damage if I ignore pop-up?

Thank you

I can almost guarantee that it's a scam. Get a real virus program and a
separate anti-spyware program from a trusted source. Most likely you
have some form of spyware and they're trying to hook you into
downloading a bot downloader.

Dennis

 

[tellmeall]

Thanks Dennis. I won't persue that fix. Should I presume the message is not
accurate either and there is no resistry problem?

Thank you

 

[Dennis Dow]

Thanks Dennis. I won't persue that fix. Should I presume the message is not
accurate either and there is no resistry problem?

Thank you

It's certainly possible that you have some form of mal-ware. I'd get
Spy bot Search and Destroy or one of the other main stream anti-spyware
programs and run it to get rid of the pop-ups and as a preventative
against other attacks.

Dennis

 

[Alan]

Hi Dennis

Separate issue (but you sound like you know what you are talking about).

Think there is a trojan active in my desktop - anyway, have tried "system
restore" (a number of points) but get message "unsuccessful"

Is there anything smart I can do other than bringing the system down to zero
and re-installing?

I'm not so PC savvy so the idiots guide would be helpful

Thanks Alan

 

[Dennis Dow]

Hi Dennis

Separate issue (but you sound like you know what you are talking about).

Think there is a trojan active in my desktop - anyway, have tried "system
restore" (a number of points) but get message "unsuccessful"

Is there anything smart I can do other than bringing the system down to zero
and re-installing?

I'm not so PC savvy so the idiots guide would be helpful

Thanks Alan

Alan, I hate to say it, but once a system has been compromised it's
difficult to clean it to the point of being trustworthy. For many of
us, it's easier to wipe it and rebuild. If that's more than you want to
do, then I'd recommend going to www.castlecops.com. Read the
documentation for the tool HijackThis and run the tool against your
system. You'll need to do some reading in the forums for background
information and maybe clean up instructions. If you need help, the MIRT
folks will try to help you with removal if its possible. You could also
post back to this group with your info.

Dennis

 

[Alan]

Alan, I hate to say it, but once a system has been compromised it's
difficult to clean it to the point of being trustworthy. For many of
us, it's easier to wipe it and rebuild. If that's more than you want to
do, then I'd recommend going to www.castlecops.com. Read the
documentation for the tool HijackThis and run the tool against your
system. You'll need to do some reading in the forums for background
information and maybe clean up instructions. If you need help, the MIRT
folks will try to help you with removal if its possible. You could also
post back to this group with your info.

Dennis

Thanks Dennis. Really appreciated. Will try the Hijack This solution.
Will post back if successful.

Alan