Critical Error 103

[Susan Shields]

I do not know much about computers.

I just use the web browser but the pop ups were killing me.
So I installed the new Microsoft AntiSpyware on Windows XP
Service Pack II.

Now when I start the new Microsoft AntiSpyware program, I
keep getting the error:

Error Loading Microsoft AntiSpysare
Warning, Microsoft AntiSpyware has encountered a critical
error (Error 103). Please restart Microsoft AntiSpyware
again. If you continue to experience this problem, please
contact Microsoft technical support at
(e-mail address removed) for immediate assistance.

I googled for this problem but only found critical error
101 issues.

Can someone tell me what the problem may be?
I am not computer literate but I will do what you say.

Susan Shields

 

[Mark L. Ferguson]

Open up control panel and double-click on add/remove programs.
Select Microsoft AntiSpyware
Select "Change"
On the Microsoft AntiSpyware Maintenance Wizard, click next.
On the next screen (Microsoft AntiSpyware Maintenance Wizard) select Update
Microsoft AntiSpyware and click next.
Select Install
Let the product update.
Click Finish.
Retry Windows AntiSpyware