Critical Error 103

T

trep

Hi,

Been having this problem for a while, i get the "Critical
Error 103, need to restart or re-install the program" error
whenever i open the MS Anti Spyware. Now i uninstalled it
and got the error;
Error 1905.module C:\Program files\microsoft
antispyware\GCCollection.dll failed to unregister.
HREsult-2147220472. Contact support personel.
I noticed that MS Anti Spyware would eat up all of the CPU
usage (98%-100%). I have to manually end the process so i
can still use the compuer.

Any clue what can caused it ? So far i tried to uninstall,
reinstall, manually registered the .dll, nothing worker.
 
B

Bill Sanderson

Here's what the "known issues" section of Help for build .509 has to say
about this error:

* If you see a dialog box with the following message after you start your
computer or when you start Microsoft Windows AntiSpyware, you need to repair
or reinstall Windows AntiSpyware. The following message can also refer to
Error 102 or Error 103:

Warning: Microsoft Windows AntiSpyware has encountered a critical error
(Error 101). Please restart Windows AntiSpyware and run the program again.
If you continue to experience this problem, please uninstall the program and
install the most recent version of Windows AntiSpyware. You can use Add or
Remove Programs in Control Panel to uninstall this version of Windows
AntiSpyware.

You can repair Windows AntiSpyware using Add or Remove Programs in Control
Panel. Click Microsoft AntiSpyware and click Change. Click Next, and then
click Update.



If you see the critical error message again, uninstall Windows AntiSpyware
and reinstall it. To do this, use Add or Remove Programs in the Windows
Control Panel. Click Microsoft AntiSpyware and click Remove. You can
reinstall Microsoft Windows AntiSpyware at
www.microsoft.com/athome/security/spyware/software

Addionally: The developers at Microsoft are interested in seeing the
errors.log file from users experiencing Error 10x errors.

Please mail errors.log as an attachment to:

(e-mail address removed)

Use "error 103" as the subject header.

This log file is typically found in this location:

c:\program files\microsoft antispyware\errors.log

You won't receive an acknowledgement or response from this submission, but
you will be helping the development effort in a direct way--Thanks, if you
are able to do this.

(and, if none of this helps you out in the slightest--write back!)
 

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