L
LisaR
Hi,
I have a database that tracks info on Counselor phone calls with a particular
Client. Upon opening the input form, the User/Counselor is prompted to enter
a Client ID Number. The form then queries for the given Client ID Number and
displays that Client's info on the input form. If the given Client ID Number
is not found, then the query just opens the form with a blank new record. I
have created an input box , which prompts the user for the Client ID Number
they'd like to find, and the input box appears when the form is opening.
The User/Counselor will have no need to create a new record. Also, being they
are on a fast paced call when inputing into the form, they're easily unaware
that the Client ID Number they have given didn't pull up an existing record.
I have figured out how to create a message box which notifies the User that
the given Client ID Number was not found, but only after the User is closing
the form (via a button I created) or querying the next Client ID Number (also
via a button I Created). My problem with this is that by that point the User
has created a new Client record with phone call info, but no Client ID Number.
Even if they enter in the Client ID Number on the new Client record, it will
just be creating a duplicate.
I would like to have a message box that appears immediately after the Client
ID Number given in the input box isn't found. I have tried changiing the
properties on the form to not allow additions, but this is too User un-
friendly for the Counselor. They will likely think there is an error with the
database, and will have to close the form and re-open it to be prompted for a
Client ID Number again. That adds too many steps to for the Counselor while
they are on the phone.
I have tried creating a message box that appears upon open, or upon load, or
upon activate, but I haven't gotten it to work properly. Can anyone give me
some help?
LisaR
I have a database that tracks info on Counselor phone calls with a particular
Client. Upon opening the input form, the User/Counselor is prompted to enter
a Client ID Number. The form then queries for the given Client ID Number and
displays that Client's info on the input form. If the given Client ID Number
is not found, then the query just opens the form with a blank new record. I
have created an input box , which prompts the user for the Client ID Number
they'd like to find, and the input box appears when the form is opening.
The User/Counselor will have no need to create a new record. Also, being they
are on a fast paced call when inputing into the form, they're easily unaware
that the Client ID Number they have given didn't pull up an existing record.
I have figured out how to create a message box which notifies the User that
the given Client ID Number was not found, but only after the User is closing
the form (via a button I created) or querying the next Client ID Number (also
via a button I Created). My problem with this is that by that point the User
has created a new Client record with phone call info, but no Client ID Number.
Even if they enter in the Client ID Number on the new Client record, it will
just be creating a duplicate.
I would like to have a message box that appears immediately after the Client
ID Number given in the input box isn't found. I have tried changiing the
properties on the form to not allow additions, but this is too User un-
friendly for the Counselor. They will likely think there is an error with the
database, and will have to close the form and re-open it to be prompted for a
Client ID Number again. That adds too many steps to for the Counselor while
they are on the phone.
I have tried creating a message box that appears upon open, or upon load, or
upon activate, but I haven't gotten it to work properly. Can anyone give me
some help?
LisaR