CPU Usage at 100%, extremely slow

[Guest]

Help. My laptop has gotten extremely slow. Have run Norton utilities, spybot, disk-cleanup, defrag. Was notified recently about a worm called myboot.a which I quarantined, then deleted. Nothing helped. It is a Sony with 950mhz processor, 384 mb ram. What else can I do? Elizabeth

 

[geophelps]

Have you tried looking at the task manager? If you ctrl + alt + delete or
right-click on the taskbar, you'll be able to access a list of processes
which you can sort in processor usage and memory usage. You can highlight
anything that looks disproportionately greedy and 'end process'.

Geophelps.

 

[Guest]

After cleaning my computer of the MyDoom.A worm I notice the start-up process to be extremely slow. After checking the task mgr I found the "sms.exe" to be consuming approx. 90% of the cpu usage. What is "sms.exe"? Can I eliminate this entry from the start-up process permanetly? I don't know if it is the result of the worm.

 

[geophelps]

This sounds viral to me. Have a look at this site:

http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=101000&affid=125

Looks like you might need some anti-virus software if you don't want to
pick through the registry.

Geophelps.