could not connect to server check if there is a

G

Guest

i am getting message " could not connect to server check if there is a
firewall at the server that has blocked the ports sub code : 10049 (fn 36)''.
but there is no firewall installed.is it due to virus?.if it is then pls
send me link of it's patch.
and i tried to connect using remote desktop connection it says " The network
request is not supported"
 
V

Vera Noest [MVP]

Are you trying to connect to a Terminal Server?
Does it run W2K or 2003? Is Terminal Services installed on the
server?
Can you ping the server? Are you on the same LAN as the server, or
are you trying to connect over the Internet?
Is the server listening on port 3389 (run the command netstat -a to
check).
Is there anything in the EventLog on the server?

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

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