Corrected reply address, SP2, Picture and Fax Viewer

[Colin Keenan]

I'm posting this question again because my first posting had an out of date
reply address.

I looked at this list because I'm also having a problem with SP2 and The
Picture and Fax Viewer. At first, I also thought it had been removed. I
later realized Picture and Fax Viewer is still there because the following
worked:

I right-clicked on a fax in the Fax Console and saved the fax as a .tif
file. I double clicked on the .tif file and Picture and Fax Viewer came up,
working just fine.

My problem is, how do I get Picture and Fax Viewer to come up when I double
click on a fax directly in the Fax Console?

There error message I'm getting is

"The fax document cannot be displayed because your operating system does
not have a default viewer for fax documents (.tif files)."

And yet,
I'm able to view .tif files using Picture and Fax Viewer just by double
clicking
on a .tif file.

Does anyone know how to get the Fax Console to recognize Picture and Fax
Viewer as the default?

 

[Hal Hostetler [MVP-DTS]]

SP2 is supposed to contain this fix:

http://support.microsoft.com/?kbid=322011
You Cannot Preview a Fax in the Fax Console

These may apply:

http://service1.symantec.com/SUPPOR...c06387f12de9fa2a88256cf60063c54d?OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security
http://service1.symantec.com/SUPPOR...713afacbd4135e0a88256c77007e526f?OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
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