"Convert file from what"

[Guest]

All of a sudden, word 97 ask me "convert file from what"
It gives a number of options, none of which look formatted like it use to.

If I open with rich text format, it comes as close to what is should be, but
colums are still not aligned and logo is missing.
Do I need to download a converter or something?
Please help,
Thank you!

 

[Shauna Kelly]

Hi Steve

When you ask Word to open a file that it does not recognize as a Word
document, it guesses the format of the document, and uses its best guess of
several converters it has available. If, however, you have ticked the box at
Tools > Options > General > Confirm conversion at open, then Word will not
use its best guess, but will instead ask you which converter to use.

So, un-tick that box, and see how it goes.

Hope this helps.

Shauna Kelly. Microsoft MVP.
http://www.shaunakelly.com/word

 

[Guest]

Shauna,
I love you! That did it!
Thanks so much!!!

 

[Guest]

Shauna,
When I did this, I opened a word doc, it was aligned by column correctly and
showed the logo.
Now, I opened it again,it is not aligned as good and it is missing the logo.
Any ideas?
Thanks again
Steve