control panel ressets desktop

[Guest]

When I select control panel the desktop icons and start toolbar disappear
then slowly reappear.As a result I am unable to access the control panel. I
tried accessing thru "MY Computer", "Start/settings", and using "run/control"
options. This is a real pain in the neck. I checked the event log and found
that the shell closed and reset.

 

[Ramesh, MS-MVP]

Hi Grandpa Jones,

Check the event log to get more details about the crash that had occurred.
See: http://www.winxptutor.com/eventlog.htm

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


When I select control panel the desktop icons and start toolbar disappear
then slowly reappear.As a result I am unable to access the control panel. I
tried accessing thru "MY Computer", "Start/settings", and using "run/control"
options. This is a real pain in the neck. I checked the event log and found
that the shell closed and reset.

 

[Guest]

I checked the event log and all it said was the shell closed unexpectedly and
reopened. The link to MS says no further action is required but I still need
to access the control panel.

 

[Ramesh, MS-MVP]

Did the report reveal the module name?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I checked the event log and all it said was the shell closed unexpectedly and
reopened. The link to MS says no further action is required but I still need
to access the control panel.