Contacts Problem in Outlook 2003

[Bob N.]

I use Outlook 2003 on a stand-alone computer and on boot up this morning my
contacts can no longer be viewed by clicking on Contacts in the navigation
pane. In the Folder List I can see the Contacts folder and the contents are
visible when I click on that folder.

I have researched a number of possible fixes but I simply cannot get the
contacts to display via the Navigation Pane button for Contacts. I have
checked to make sure that the Contacts properties are set to show the folder
as an e-mail address book. I have deleted and added back the Outlook
Address Book with it pointing to Contacts: Personal Folders. The only thing
I did not delete and reinstall was the Personal Address Book.

One other point of interest: I have two subfolders under Contacts in the
folder list and those are displayed under My Contacts when I click on the
Contacts button in the Navigation pane, but the parent folder Contacts is
not shown. Does anyone have a fix for this strange problem?

Bob N.

 

[Ben M. Schorr - MVP]

Aloha Bob N.,

Try restarting Outlook with the /resetwunderbar switch.

-Ben-
Ben M. Schorr - MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

 

[Bob N.]

Hi, Ben,

Thanks for the reply. I executed the run command with the full path to
outlook.exe in quotes, followed by /ResetWunderBar and I received the
following error message:

Cannot start Microsoft Office Outlook. The command line argument is not
valid. Verify the switch you are using.

Can you suggest anything else?

Bob N.

 

[Sue Mosher [MVP-Outlook]]

Try /resetnavpane.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Bob N.]

Hi, Sue,

That was the solution. Thanks to you and Ben for your generous assistance.

Bob N.

Try /resetnavpane.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers