Contact Database Incorrect for Laptop Users

[Mark Braithwaite]

Hi

We have noticed a strange occurence with our contact database. Desktop users
are able to search for a contact in the database however the same contact is
not available if a laptop user searches the database.

However if the laptop user opens the account, he is able to see and access
the contact which was previously not available in the general contact
database.

We have set up a shared database using SQL express. All users should have
access to all the contacts. All of the laptops users are online as well.

We would appreciate it if someone could please assist us. We are not sure
what could be causing this.

Thanks
Mark

 

[Raul Thomas]

Do the laptops have windows search 4.0 installed ? also does it make any
difference is you toggle between the view setting when attempting the search

Can you provided the operating system details ?

--
Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

 

[Mark Braithwaite]

Hi

Thanks for getting back to me. I am not familiar with Windows search. I
assume that this is installed on the Laptops, the Laptops are running Windows
XP and it does not make any difference if I toggle between views.

Thanks
Mark

Do the laptops have windows search 4.0 installed ? also does it make any
difference is you toggle between the view setting when attempting the search

Can you provided the operating system details ?

--
Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

Hi

We have noticed a strange occurence with our contact database. Desktop
users
are able to search for a contact in the database however the same contact
is
not available if a laptop user searches the database.

However if the laptop user opens the account, he is able to see and access
the contact which was previously not available in the general contact
database.

We have set up a shared database using SQL express. All users should have
access to all the contacts. All of the laptops users are online as well.

We would appreciate it if someone could please assist us. We are not sure
what could be causing this.

Thanks
Mark

 

[Luther Blissett]

Hi

Thanks for getting back to me. I am not familiar with Windows search. I
assume that this is installed on the Laptops, the Laptops are running Windows
XP and it does not make any difference if I toggle between views.

Thanks
Mark

Do the laptops have windows search 4.0 installed ? also does it make any
difference is you toggle between the view setting when attempting the search

Can you provided the operating system details ?
Rahul Thomas [MSFT]

The  posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

- Show quoted text -

I know that BCM/Outlook search is integrated in some way with Windows
Desktop Search. It comes with Vista, but need to be downloaded and
installed on Xp.