Connectivity Problem in Outlook

[Guest]

When I log off 1 user and log on another or switch users without restarting
my computer I receive an Outlook error (0x80042108) : 'Outlook is unable to
connect to you incoming (POP3) e-mail server.' I have contacted my ISP and
they say it is a problem with my Outlook. I basically can only get one
account to work at a time and have to restart my computer any time I want to
switch to another account and check email. I have tried deleting and
recreating accounts to no avail. Any suggestions?

 

[Guest]

It sounds like an authentication issue with the server to me. Does each
account have its own password to the POP and SMTP servers?

 

[Guest]

Each has its own User Name and Password. One is mine, one is my wife's, and
one is for work.

 

[Guest]

Yes. All with Road Runner.

All mail accounts are with the same ISP?

 

[Guest]

Do you have anything going on that may hold Outlook open in the background
such as fax software, synch software (for a handheld), AV scanning your
incoming/outgoing email, Add Ins or COMs?

 

[Guest]

All mail accounts are with the same ISP?

 

[Guest]

I have ActiveSync for my palm pilot. I think I have it disabled, but not
sure. It's been active the whole time, and this problem is recent. Should I
try disabling it?

 

[Guest]

I think that would be a good test.

 

[Guest]

So I disabled ActiveSync and also made sure that Outlook was not starting up
automatically and not staying open when logging off. Still same issue.

 

[Guest]

As Outlook is opened for each account, do you have it set to prompt for a
username and password?

 

[Guest]

No. Each Outlook account was set for each Windows account. When I log under
my name, I have my Outlook account and that is the only account that is shown
in Outlook.