Connected ok but can't print.

[Bill]

Hi All,

Daughters bought a Vista laptop. All is connected wirelessly ok, can connect
to the internet through the wireless router and share files. Added a shared
printer ok (shared printer is on a W2k PC) but all attempts to print
disappear into a black hole. Trying to view properties briefly shows a
dialogue box but it disappears.

Any ideas?

Cheers.
Bill

 

[Robert L. \(MS-MVP\)]

print job disappeared could be the driver issue. Do you have printer driver
for vista?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[Bill]

Vista used its own driver. Its a HP 930C DeskJet. XP uses its own drivers
too and they are fine. Don't think there will be a bespoke Vista driver from
HP!

 

[Bill]

Yep - just checked, it uses the Vista driver.

print job disappeared could be the driver issue. Do you have printer
driver for vista?

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com

 

[Guy]

I have a similar problem. A laptop running Vista is connected to my home
network over Wi Fi (Through a wireless router). Internet access and file
sharing work fine, but I can't share a printer connected to a desktop PC
running Windows XP Home Edition SP2.
I'm able to connect to the printer, but any printing jobs sent to it just
stay in the print queue on the laptop - they do not appear in the desktop
print queue, and they never get to the printer.
The laptop has the latest printer drivers for Vista (it's a Lexmark 6170,
got the latest version from the Lexmark website). The desktop has a printer
driver for Windows XP.
Any Ideas?
Thanks,
Guy.

 

[Richard H O'Keefe]

Hello Bill,

I have a similar problem.

My home network consists of a DSL Modem, Wireless Router, 5 computers
(One Computer is a notebook with Vista Home Basic), and a HP840C
printer, which is connected as a network printer.

Everything works fine except the one notebook with Vista Home Basic.
An Acer aspire with preinstalled OS. Microsoft says that Acer is the
OEM and responsible for the Vista Home Basic OS.

That computer will print ok after I install printer and driver, but
after I shut the computer off and restart, I can't print. The print
jobs get stuck in the print queue and nothing happens. The print jobs
remain in the queue until I cancel them. If I connect the printer
directly to the notebook's USB port it works fine. The computers with
win98se OS and with XP OS have no problem.

Thanks to anyone who can help
Richard