Confused / Copy Mail Files to Backup Folder

[John R]

With XP HE and following kb27067 I am confused. The third step is "Select
the folder location and then press CTRL+C to copy the location. I do this by
scrolling over the file location dialog box and with the release of CTRL+C
there is a flash of a circle. Does this indicate the Store Folder location
has been copied correctly? Step 4 : click cancel and then click cancel again
to close the dialog box. Step 5 : click start then click Run. Step 6: In the
Open box press CTRL+V, and then click OK. With the press CTRL+V action a
location different from the one saved appears. Entering the saved location
from the keyboard and clicking OK causes the Search Results screen to
appear. Step 7 : On the Edit Menu, click Select All. I never get to Step 7.
Is there a way to clear the location or set a default location and start all
over?

 

[Wesley Vogel]

kb27067 does not exist. MS KB articles have six (6) numbers. You left one
out.

I found it.

How to back up and recover Outlook Express data
http://support.microsoft.com/kb/270670

Open Outlook Express.
Click Tools, then click Options.
Click the Maintenance tab, then click the Store Folder button.
Hit your Tab key on the keyboard twice, until the text is highlighted.
Then hit Ctrl + C to copy the test.

The text has to be highlighted before you can copy it.

It will be something like this...
C:\Documents and Settings\Your Name\Local Settings\Application
Data\Identities\{Long letters and numbers}\Microsoft\Outlook Express

Nothing will happen to show that you have copied anything.

Open notepad and hit Ctrl + V to paste what you copied as a double check.

Actual instructions from http://support.microsoft.com/kb/270670
Copy Mail Files to a Backup Folder
To make a backup copy of your Outlook Express e-mail message files:

1. On the Tools menu, click Options.
2. On the Maintenance tab, click Store Folder.
3. Select the folder location, and then press CTRL+C to copy the location.
4. Click Cancel, and then click Cancel again to close the dialog box.
5. Click Start, and then click Run.
6. In the Open box, press CTRL+V, and then click OK.
7. On the Edit menu, click Select All.
8. On the Edit menu, click Copy, and then close the window.
9. Right-click any empty space on your desktop, click New, and then click
Folder.
10. Type mail backup for the folder name, and then press ENTER.
11. Double-click the Mail Backup folder to open it.
12. On the Edit menu, click Paste.
13. Close the Mail Backup window.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[John R]

Step 1,2,3 ok. CTRL+C copies the location as confirmed by seeing it in
Wordpad.The location is NOT the long string that you suggested it would be
as when I was having problems I changed the location. This is a option in
the dialog box and you must restart to have the change take effect. Ok to
Step 6 : In the Open box, press CTRL+V and then click OK. At this point the
Search Results window appears. No way to do Step 7, etc. I think I need to
clean out the changes I made to the location and let the machine enter the
correct (long string) location. Is there a way to do that?

Another strange event is after the restart and before start is completed a
window appears that shows copying Outlook Express Store Files but the window
does not indicate to where the files are being copied.

 

[Wesley Vogel]

Ok to

Step 6 : In the Open box, press CTRL+V and then click OK. At this point
the Search Results window appears.

So what exactly is it that you're pasting into the Run box?

Paste it into a message and post back.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[John R]

Made it! At Step 7 the window that opens is Search Results. So, search and
then on the Edit Menu Select All.
The new folder named Mail Backup that is created in Steps 9 and 10. The Edit
menu (Search Results Window) allows for copy to Mail Backup. Thanks for your
help.

 

[Wesley Vogel]

Well, I'm confused. But if you got it worked, good for you! Keep having
fun.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In