Configuring Fax

L

Lyall Kingman

I have a new HP Pavilion a420n computer running XP Home.
Starting yesterday, everytime I boot a series of boxes popup attempting to
configure fax. It was pointing to a location that does not exist on my hard
drive to find fax.msi. I can't find that file any where on my hard drive.
I had a trial version of MS Office 2003 which I never installed. I also had
a Fax icon in Printers which I never attempted to use. Today I deleted
Office. That also deleted the fax iconin printers. I then went into
Add/Remove Windows Components and attempted to remove Fax. It origionally
had a checkmark against it but the "Details" button was grayed out. I
removed the checkmark and there was a small amount of drive activity.
The bootup problem still exists.
Help will be greatly appreciated.

Lyall Kingman
 
R

Russ Valentine [MVP-Outlook]

Clarify please. You had a trial version of Office 2003 that you never
installed, but then you "deleted" Office. So you deleted a program you never
installed?
 
V

Victor D.

I think, just assuming now, that Lyall meant he/she had the trial version
but never installed the full blown version of Office 03 or in other words
paid for the licensed version and just deleted the trial version?

Russ Valentine said:
Clarify please. You had a trial version of Office 2003 that you never
installed, but then you "deleted" Office. So you deleted a program you never
installed?
--
Russ Valentine
[MVP-Outlook]
Lyall Kingman said:
I have a new HP Pavilion a420n computer running XP Home.
Starting yesterday, everytime I boot a series of boxes popup attempting to
configure fax. It was pointing to a location that does not exist on my hard
drive to find fax.msi. I can't find that file any where on my hard drive.
I had a trial version of MS Office 2003 which I never installed. I also had
a Fax icon in Printers which I never attempted to use. Today I deleted
Office. That also deleted the fax iconin printers. I then went into
Add/Remove Windows Components and attempted to remove Fax. It origionally
had a checkmark against it but the "Details" button was grayed out. I
removed the checkmark and there was a small amount of drive activity.
The bootup problem still exists.
Help will be greatly appreciated.

Lyall Kingman
 
L

Lyall Kingman

Victor D was correct. The Office files were on the hard drive but I never
ran the installation program so I deleted the Office folder and files.

Russ Valentine said:
Clarify please. You had a trial version of Office 2003 that you never
installed, but then you "deleted" Office. So you deleted a program you never
installed?
--
Russ Valentine
[MVP-Outlook]
Lyall Kingman said:
I have a new HP Pavilion a420n computer running XP Home.
Starting yesterday, everytime I boot a series of boxes popup attempting to
configure fax. It was pointing to a location that does not exist on my hard
drive to find fax.msi. I can't find that file any where on my hard drive.
I had a trial version of MS Office 2003 which I never installed. I also had
a Fax icon in Printers which I never attempted to use. Today I deleted
Office. That also deleted the fax iconin printers. I then went into
Add/Remove Windows Components and attempted to remove Fax. It origionally
had a checkmark against it but the "Details" button was grayed out. I
removed the checkmark and there was a small amount of drive activity.
The bootup problem still exists.
Help will be greatly appreciated.

Lyall Kingman
 
R

Russ Valentine [MVP-Outlook]

Something doesn't fit here. Office 2003 is the only program I know of that
changes the file association of Fax files to msi, and that's the error
message you're getting. You must have installed it at some time.
--
Russ Valentine
[MVP-Outlook]
Lyall Kingman said:
Victor D was correct. The Office files were on the hard drive but I never
ran the installation program so I deleted the Office folder and files.

Russ Valentine said:
Clarify please. You had a trial version of Office 2003 that you never
installed, but then you "deleted" Office. So you deleted a program you never
installed?
--
Russ Valentine
[MVP-Outlook]
Lyall Kingman said:
I have a new HP Pavilion a420n computer running XP Home.
Starting yesterday, everytime I boot a series of boxes popup
attempting
to also
had
 

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