Configuration problem or defect drive?

W

Wish I was diving

I already tried to get help on this but wasn't successful - so this is my
second shot. My first attempt was a month ago and I did a lot of reading
since - equally unsuccessful.
The Problem: My Asus DRW2014L1T won't open it's door for me. It also doesn't
recognize any CD's I 'force' into it (emergency open). So far this sounds
like a hardware problem. There are some aspects though that make me doubt
that: during boot my other DVD drive is correctly displayed as PATA (Pioneer
DVR 112) but no mention of the Asus (no mention of the SATA HDD either by the
way - so maybe that's normal?). In 'My Computer' the drive is listed as
'CD-Rom' drive. In 'Device Manager' it is listed under the correct name and
as properly working. In 'Computer Management/Disk Management' it's the same
as in 'Device Manager' - the Pioneer is recognized as DVD, the Asus is listed
as CD-Rom drive. Under 'IDE ATA/ATAPI controllers' I have 9 listings (is that
normal - I thought I only had 3 drives in total and although there was one
step during installation of my broadband modem installing a 'CD-Rom device'
that only makes 4???):
Intel ICH9 2 port Serial ATA Storage Controller 2 - 2926
Intel ICH9 4 port Serial ATA Storage Controller 1 - 2920
Primary IDE Channel (Details: PCIIDE\IDECHANNEL\4&23C3F348&0&0)
Primary IDE Channel (Details: PCIIDE\IDECHANNEL\4&3A09A70B&0&0)
Primary IDE Channel (Details: PCIIDE\IDECHANNEL\5&1F7D41A9&0&0)
Secondary IDE Channel (Details: PCIIDE\IDECHANNEL\4&23C3F348&0&1)
Secondary IDE Channel (Details: PCIIDE\IDECHANNEL\4&3A09A70B&0&1)
Secondary IDE Channel (Details: PCIIDE\IDECHANNEL\5&1F7D41A9&0&1)
Standard Dual Channel PCI IDE Controller (Details:
PCI\VEN_11AB&DEV_6121&SUBSYS_5442808086&REV_B2\4&2DA1E264&0&00E4)
If I disconnect the Asus the boot process is a lot faster, with the Asus
attached boot goes through a couple of 'please hold or call back later'
phases, particularly when the drives are being 'detected' (or not).
Any clue what's going on? Is it just the drive itself (I hope not - the
dealer is 800 miles away and I won't get there again before July)?
System Info: Windows XP Pro 2, Intel DX38BT board, Intel Core2 2,66, NVidia
XT6800, plenty of free space on the harddrive, DDR3 1333 1GH RAM, no viruses.

Thanks in advance for any help.
 
B

Big Al

Wish said:
I already tried to get help on this but wasn't successful - so this is my
second shot. My first attempt was a month ago and I did a lot of reading
since - equally unsuccessful.
The Problem: My Asus DRW2014L1T won't open it's door for me. It also doesn't
recognize any CD's I 'force' into it (emergency open). So far this sounds
like a hardware problem. There are some aspects though that make me doubt
that: during boot my other DVD drive is correctly displayed as PATA (Pioneer
DVR 112) but no mention of the Asus (no mention of the SATA HDD either by the
way - so maybe that's normal?). In 'My Computer' the drive is listed as
'CD-Rom' drive. In 'Device Manager' it is listed under the correct name and
as properly working. In 'Computer Management/Disk Management' it's the same
as in 'Device Manager' - the Pioneer is recognized as DVD, the Asus is listed
as CD-Rom drive. Under 'IDE ATA/ATAPI controllers' I have 9 listings (is that
normal - I thought I only had 3 drives in total and although there was one
step during installation of my broadband modem installing a 'CD-Rom device'
that only makes 4???):
Intel ICH9 2 port Serial ATA Storage Controller 2 - 2926
Intel ICH9 4 port Serial ATA Storage Controller 1 - 2920
Primary IDE Channel (Details: PCIIDE\IDECHANNEL\4&23C3F348&0&0)
Primary IDE Channel (Details: PCIIDE\IDECHANNEL\4&3A09A70B&0&0)
Primary IDE Channel (Details: PCIIDE\IDECHANNEL\5&1F7D41A9&0&0)
Secondary IDE Channel (Details: PCIIDE\IDECHANNEL\4&23C3F348&0&1)
Secondary IDE Channel (Details: PCIIDE\IDECHANNEL\4&3A09A70B&0&1)
Secondary IDE Channel (Details: PCIIDE\IDECHANNEL\5&1F7D41A9&0&1)
Standard Dual Channel PCI IDE Controller (Details:
PCI\VEN_11AB&DEV_6121&SUBSYS_5442808086&REV_B2\4&2DA1E264&0&00E4)
If I disconnect the Asus the boot process is a lot faster, with the Asus
attached boot goes through a couple of 'please hold or call back later'
phases, particularly when the drives are being 'detected' (or not).
Any clue what's going on? Is it just the drive itself (I hope not - the
dealer is 800 miles away and I won't get there again before July)?
System Info: Windows XP Pro 2, Intel DX38BT board, Intel Core2 2,66, NVidia
XT6800, plenty of free space on the harddrive, DDR3 1333 1GH RAM, no viruses.

Thanks in advance for any help.
Click to expand...
Got another PC around you can stick the Asus drive in?
Have you done any recent hardware changes, like flipping cables, M/S
settings etc that might be wrong now? or did this just start one day.
The will not open the door, is a pretty good hardware issue. With
power only, I'd say the drive should at least open and close with the
button.
 

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