Computer will not boot up after installing Windows Update.

[Guest]

I had quite a few windows updates to install on my HP pavillion 6736 and
after the updates were complete I restarted the computer and it won't go past
the HP advent screen. It's like the system is locked up or something. When I
turn it off I have to hold the button in for 10 seconds before it shuts down.
The keyboard and mouse are not activated when I turn it on except for a very
brief blink in both of them and that's it. Anyone know how to get back up and
running? It was working perfectly fine until I installed the required
updates. Thanks..

 

[Carey Frisch [MVP]]

HP Pavilions that ship with Microsoft Windows XP do
not come with Recovery CDs. Instead, they use a hidden
space (partition) on the hard drive to store the recovery
information.

Read the following article thoroughly, then follow
the steps outlined to perform a "non-destructive"
recovery operation.
http://h10025.www1.hp.com/ewfrf/wc/...docname=bph07145&product=71013&dlc=en&lang=en

If a "non-destructive" recovery will not work, then you'll h­ave
to resort to a "destructive recovery" which will reformat th­e
drive, thus wiping it clean of all files before Windows XP i­s
reinstalled.

Obtaining HP Recovery CDs
http://h10025.www1.hp.com/ewfrf/wc/...3&lang=en&cc=us&lc=en&dlc=en&docname=bph07143

Order Windows XP Service Pack 2 on CD
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.ms

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.mspx

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:

| I had quite a few windows updates to install on my HP pavillion 6736 and
| after the updates were complete I restarted the computer and it won't go past
| the HP advent screen. It's like the system is locked up or something. When I
| turn it off I have to hold the button in for 10 seconds before it shuts down.
| The keyboard and mouse are not activated when I turn it on except for a very
| brief blink in both of them and that's it. Anyone know how to get back up and
| running? It was working perfectly fine until I installed the required
| updates. Thanks..